Customer Ratings & Reviews

Write a Review

Overall Customer Rating

85%of customers recommend this product.

Mentioned In Reviews

Customer Ratings & Reviews

1-20 of 26 Reviews

    • Brand Response

      TPLinkSupport 

      February 28, 2017

      Hello Gloria,

      Thank you for your review, we appreciate your feedback.

      Setup and interaction with TP-Link Smart Home devices is quick and easy using the TP-Link Kasa App, which is available on mobile devices running Android 4.1 (or higher) or iOS 8 (or higher). You can download the app on the Google Play or Apple App Store.

      https://play.google.com/store/apps/details?id=com.tplink.kasa_android

      https://itunes.apple.com/us/app/kasa-for-mobile/id1034035493?ls=1&mt=8

      To control the device when you're away, you'll need to create a free Kasa account. Setup of the Smart device and account creation on the Kasa app can be done with our easy to follow FAQ:

      http://www.tp-link.com/us/faq-946.html


      Our Support Team is always available and happy to help. Please feel free to e-mail us anytime using the address below, and we'll gladly follow up with you.

      We thank you again for your feedback and hope you will continue to consider TP-Link for your future smart home and network needs.


      Best Regards,

      TP-Link Customer Support
      (866) 225-8139
      Kasa.Support@TP-Link.com

    • Brand Response

      TPLinkSupport 

      February 14, 2017

      Hello,

      Thank you for your review.

      The Smart Plug is compatible with phones and tablets that are running Android 4.1 (or higher) or iOS (8 or higher). Please note the iOS app is designed for the iPhone so when searching for the application you must change the filter to iPhone only but once installed will function fine.

      Please do not hesitate to contact our support team if you have any questions or comments as we would be happy to assist you.

      Best Regards!
      TP-LINK Support Team
      (866) 225-8139
      USSupportTeam@TP-Link.com