Customer Ratings & Reviews
See more imagesTP-Link - Wireless-AX3000 4-Stream Dual-Band Wi-Fi 6 Router - Black
- Model:
- Archer AX50
- SKU:
- 6393646
Highly rated by customers for:
Customer reviews
Rating 3.9 out of 5 stars with 49 reviews
Top Mentions
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would recommend to a friend
- Rated 2 out of 5 stars
Fair
JORDAN Posted
I had another router I bought it for $40; I though this one will be a better choice and will cover the dead spots in my house. I was letterly next to the router & still don't get the full signal! Disappointed, I'm going to return it!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted
Hi,
To ensure the best possible signal, it's important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Rated 2 out of 5 stars
Average router
GMoto Posted
Router was spotty. Time Machine on Big Sur doesn't work with this router. I spent 3 weeks with TP-Link's tech support and gave up.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted
Hi,
Thank you for your review. To ensure the best possible signal, it's important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Rated 1 out of 5 stars
Best buy is a rip off
Dontbuybestbuy Posted
Best buy took so long to ship to my home. We made other arrangements. When we tried to return the unopened package. The store said product was discontinued and would not refund.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Bad experience
AbbyT Posted
Overheating and I stay without out internet for days
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted
Hi,
Thank you for your review. To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Rated 5 out of 5 stars
Wicked Fast
PCbuildr Posted
You don't even need a computer though most of us will use one to set it up. If you have a cell phone you can set it up that way as I did because my computer wasn't able to be connected to it. One blip while setting up added about 2min of frustration. No biggie and it may have been due to me being impatient, idk. Easily covers my ~1700sq feet and even goes to the back yard even tho my office is at the front of the house.
I would recommend this to a friend - Rated 1 out of 5 stars
AVOID AT ALL COST
B1ackAlloy Posted
I bought this router-based on reviews and Reddit thinking that it would improve my wifi. It was bought to replace my 5-7-year-old Netgear R7000. For the life of me, this router was giving me far worst speeds than with the old Netgear router. No matter what I tried I was only getting 20 mbs with a moderate size home. Mind you I am paying for 500 mbs, Stay away from this router if you trying to do virtually anything with 5 or more devices connected. Will never purchase another TP-Link again.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted
Hi,
Thank you for your review. On a dual band router it’s important to recognize the benefits of both bands. With that in mind, please connect devices that need longer range to the 2.4GHz band, and devices that are closer to the router but use more bandwidth to the 5GHz band. This will provide you with the best wireless experience.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Rated 1 out of 5 stars
Overheats
Matt Posted
Worked great for the first few months and then it steadily declined before dying. Its has terrible heat problems. Mind you this was sitting on a flat, hard surface in the open and after observing connectivity lag I went to reset it and the thing was BLAZING hot! At best it would run very warm. No firmware update or reset could fix this and as time went by it silently died. Go figure it would after the return date. The app wasn't bad at least.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted
Hi,
Thank you for your review. While it is normal for the router to run relatively warm while in use and under load, it should not be excessively hot to the point of compromising performance or reliability. Your TP-Link Wi-Fi 6 router comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Rated 1 out of 5 stars
If you enjoy spending fruitless hours
junkforyou Posted
Found it impossible to link to my modem. Wanted it done by an App on my phone. Wouldn't read the QR for set up and impossible to set up any other way. I have a D-Link that I was going to replace with this router and the D-link set up without all the junk steps needed to synch w/modem.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted
Hi,
Thank you for your review. While the Archer AX50 Wi-Fi 6 router does support convenient app-based setup and management via the TP-Link Tether app, it also supports standard, web browser setup as well.
If you are encountering difficulty obtaining Internet access from the router after initial set up, it could be that your cable modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:
1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power ONLY to your cable modem
4. Wait until the cable modem is fully booted, then re-connect coax
5. Re-connect power to the router and connect it to the modem via Ethernet
This process should release and renew the MAC binding so your modem can provide connectivity to the router. If you'd like assistance with any of these steps, please reach out to our toll-free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Rated 1 out of 5 stars
Drops connections; Incompatible w/ ring cams
Robert Posted
Since I switched to this router, I've had problems with devices losing their internet connection several times per day, for a few seconds each time. Also, Ring cameras are unable to connect to this router. After a few weeks I gave up with this and went back to my old $20 router I bought years ago. Don't waste your money on this.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted
Hi,
Thank you for your review. The Archer AX50 is designed to provide you with reliable, dual-band AX3000 WiFi 6 connectivity for your home. To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to USSupportTeam@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
USSupportTeam@TP-Link.com