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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 34 reviews

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88%
would recommend
to a friend

Customers are saying

Customers appreciate the Wireless N Router with DOCSIS 3.0 Cable Modem for its ease of use and setup, finding it simple to install and configure. The product's price point is also frequently praised as affordable and competitive. Positive feedback also highlights its performance and compatibility with various internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Rated 4 out of 5 stars

    Great deal for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of a free product received from TP-LINK as part of the review program. Combining a wireless router and a cable modem in one package for this price is a good deal if your budget conscience. It is only Wireless 2.4Ghz (802.11b/g/n), no 5 Ghz (802.11a). The wireless range is good, but not as good as a standalone wireless router with external antennas. I have a couple Chromecast audio devices that are 2 stories down that come and go from the network, which I didn't have a problem with my previous TP-Link AC1750 router. I did seem to get better range horizontally though (I have a long house). So it really is just a matter of being able to adjust the antennas. The cable modem seems to reset every few days, which resets the whole router. I'm on Comcast in Seattle, and it seems to that the cable modem is getting a signal "Resetting the cable modem due to docsDevResetNow" from Comcast. Searching the internet about it, it seems like it's a signal that is sent when they detect weak signal strength or other issues. Previously I had a TC-7610 cable modem that would degrade in connection speed and needed to be rebooted every few days manually (returned for replacement). I'm not sure if this is a TP-Link cable modem design issue or Comcast, but I had no problems with a Surfboard modem previous to this. At least I don't have to manually reboot this cable modem as it does it for you when signal/connection gets bad, but having your internet reset every few days isn't a good feature. I deduct one star for that. I now have a replacement TP-Link TC-7610 and will see if I have the same issues with needing to reboot the cable modem. I would recommend this product for people with basic internet connection needs, but if you have a big house or do a lot of streaming, you will want to spend some more money and get a standalone modem and a wireless router that suits your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good to Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only rated this good to excellent because it was little finicky in the setup but once running seems stable. If you have to reboot the router make sure you see all the lights come on before releasing the button and be patient. Since then no problem. Don't Likes. Only one - admin p/w for router can not be changed. to me that's a negative. Slim form factor great price for a modem/router combo compatible with Comcast. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this modem as my Internet Service provider has been charging me with $10 per month, so to avoid those charges I have got this modem. This modem works perfectly fine and very easy to install. Just works perfect for my Home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Big improvement over old system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing very old modem and wireless units. This combo is so much better and was easy to set up. I appreciated that because it had been a while since I set up the old one. I haven't had to reboot my system since getting this unit (and I was doing that every other day.) The price was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because this is the cheapest wireless router/modem combo available that is compatible with Comcast X-finity internet (we only have internet with no cable package or TV from Comcast). So far it has worked wonderfully without any issues! Comcast was able to connect it straightaway without problems. It is an older version so it might not be available in all Best Buy branches. Though the best buy website said that it was available at our local Best Buy, we had to end up ordering it in the store and waiting for it to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good combined product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works great. It's nice to have the router and modem combined. I like it because it just works and I don't have to think about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great wireless router/cable modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good speed and value, great way of saving rental fee. Works with my xfinity service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Couldn't have made a better decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem/router combo. No difference between that and Xfinity's modem. It's saved me $10 a month and I'm bummed I didn't purchase it sooner. I would have saved the over $120 I paid. If you're looking to purchase a modem/router combo to get rid of the equipment rental fees, I suggest you get this one. I couldn't have made a better decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was affordable, was shipped quickly and easy to set up. Most importantly, it works great. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an upgrade to break away from Comcast rental fees. After reading reviews and doing some extra research I settled on this modem. Three months in and I've experienced better speeds than with the rented modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem. Most Common for great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a great price. It was easy to find the description I looked for in a modem/router. It works for my entire house 1800 sq ft. It is small and convenient; easily hidden from view. And it is sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice product on such a great price. I am using it for rented house of 800 sq ft space. its working well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Much Better Than The Motorolo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...I an pleased thus far. I would purchase this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Right choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem router after reading reviews on different websites. Its a right choice

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Real nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice modem router for a decent price! Does just as good as next high rated one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing worked out great, easy to install. Fast

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router when I changed my internet provider, cause I didn’t rent one any more. Compatible with concast

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Right modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have chosen this modem and router after reading reviews on different sites. This is definitely right one for the price you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TP-link is a great modem, the speed is great and the wireless speed is also great. East to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up works great whole house reception will buy another to use in RV when on the road

    I would recommend this to a friend
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