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Customer Ratings & Reviews

Model:
TRACFONE V19 UNL $20
SKU:
6351582
Your price for this item is $20.00

Customer reviews

Rating 4.5 out of 5 stars with 361 reviews

Rating Filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 361 reviews
  • Rated 5 out of 5 stars

    Useful for visitor from the uk

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    Posted .
    Owned for 3 weeks when reviewed.

    Bought this and a Tracfone phone for use while on vacation. It has worked fine and been used on a number of occasions. Only problem I have is because I do not have a US credit card I am unable renew my plan via the Tracfone website once it expires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted .
    Owned for 1 week when reviewed.

    The price was Right. The function of the phone is simple to understand how to use and the voice connection is startling clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone card

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    Posted .
    Owned for 3 weeks when reviewed.

    I buy a card every month just so i have an extract phone number and service for any problems that may have occurred with a different provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trac phone

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    Posted .
    Owned for 1 month when reviewed.

    This phone card meets my expectations. I have been using it for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracfone $20.00 Smartphone Card

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    Posted .
    Owned for 1.5 years when reviewed.

    I have found Tracfone to be very reliable. This card is a great value to anyone who wants unlimited Talk & Text. At $20.00 were month it's a great deal. However, you only get 1GB of Data each month. So, if you need more you will need to buy a separate Tracfone card to use in conjunction with this one. Proces start at $5.00 for Data cards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    Owned for 3 weeks when reviewed.

    I was happy to receive a perfect service for my needs from the staff and this option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product is good.

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    Posted .
    Owned for 1 week when reviewed.

    owned this phone for about a year and is a good product when it is working. TERRIBLE CUSTOMER SERVICE Phone geeks are rude and not helpful except for Landon and Alex. Landon spent 2 hours on my phone and tracphone customer service to get my account usable when earlier Alexander told me to buy a new phone card and was rude when I went back to the phone counter to ask where the cards were. Days earlier when i went to the other techstation the geeks were brusque and behaved as if i was a burden they that they could not wait to get away from me and run into the back room. I was polite the through the whole experience but was not respected by these people. Alex and Landon were the exception and I am grateful for there persaverence in getting my Samsung tracphone working properly. I have bought a $200.00 annual tech support and informed each of the customer service people in the Billings Best Buy store. Also in the past 3 years I have bought a Hewlet Packard pc, a 54 inch tv and and $300.00 tv stand.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for keeping our service. It is such a great pleasure to service your cellular needs. On the other hand, we're sorry to hear that you have had inconvenient experiences when dealing with our store representatives. Please know that you may directly reach us through chat at http://bit.ly/2qdrKHH for any queries or concerns you may have. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day. tracfone-wireless

  • Rated 5 out of 5 stars

    Affordable phone card to stay connected.

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    Posted .

    Very helpful for what my family needs in our service. Worth every penny for busy folks. Like that we're not tied to a set plan. This is very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on Trac

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    Posted .
    Owned for 1 month when reviewed.

    It's a great convenience, with so many applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap plan if you have Wi-fi available

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    Posted .
    Owned for 1 week when reviewed.

    This card only has 1GB of data. That is okay as I have Wi-fi turned on and have used over 3GB in about 10 days over Wi-fi and almost none of the 1GB off the card. Support dropped my call in the middle of porting my number so it took a lot longer to finish the setup starting all over with a new support person. They ultimately did a good job and the dropped call was just an unfortunate occurrence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employee

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    Posted .

    I made the purchase close to closing thus when was ready to check out no one was around. A employee who was i believe clocked out came and started to cash me out....another employee finished so said employee could get a bus. I dont remember the employes name but they went above and beyond as they were all so very polite and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracphone minutes

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    Posted .
    Owned for 1 week when reviewed.

    Easy to purchase & staff loaded on phone , inexpensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TracFone Smartphone Card

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    Posted .
    Owned for 1 week when reviewed.

    The TracFone $25 Smartphone card was convenient to locate at the store, in the same aisle as the TracFones. The unlimited talk and text is what I needed for talking on the phone and receiving text messages. I like that the phone cards have different prices with the least expensive of $20. I like also that the phone cards with unlimited talk and text is for 30 days; and a new card can be purchased at various stores and locations that makes it more conveninent.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're so happy to hear you are pleased with our service. TracFone strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. tracfone-wireless

  • Rated 5 out of 5 stars

    Everything I needed

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    Posted .
    Owned for 3 weeks when reviewed.

    All of the minutes that we needed we available to us, since one of our phones needed replaced, and without being able to shut down the cloud, the insurance wouldn't accept the breakage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    optional is not yes or no I said no

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    Posted .

    Patient pleasant sales person, Easy helpful person. As always best buy gives you the best in sales people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TRACFONE

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    Posted .
    Owned for 1 week when reviewed.

    GREAT PLAN CHEAP AND ABLE TO PURCHASE 25$ MONTHLY RENEWAL ON TRACFONE.COM! VERIZON CELL TOWERS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 gigs unlimited talk and text

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    Posted .
    Owned for 1 week when reviewed.

    The most cheapest plane you can get without a contract don’t be a sucker to big companies and contracts for $30 a month we have everything unlimited no hidden fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    Owned for 4 months when reviewed.

    Works instantly. Never had any problems with these. I get one every month for a kids phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleepygirl

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    Posted .
    Owned for 1 week when reviewed.

    This is a great deal.I buy this card every month for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepaid

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    Posted .
    Owned for 1 week when reviewed.

    Good phone and service easy to set up phone and create profile

    I would recommend this to a friend