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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 52 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Samsung Galaxy A02s 32GB Prepaid's ease of use, its good picture quality, and its large screen, finding it easy to set up and operate. Many appreciate the phone's performance and value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 52 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    little lady

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use.It is also easy to read.I do not have to wear my glasses for this phone.Everyone should buy this phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating. We truly appreciate your business with us. Should you have inquiries or concerns, please do not hesitate to let us know. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Way to Stay in Contact.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to activate, great second to use for phone for older parents or young children.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for the 5-star rating and feedback. We truly appreciate your business with us. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. It was easy to setup and transfer my phone number. Display and camera are fine quality.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. It is delightful to hear such positive words. Thank you so much for your encouraging star ratings! tracfone-wireless

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Making History

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome phone. I am thankful it will work perfectly for me when I have it programmed for my personal life.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're delighted to hear that. Thanks for your purchase and feedback. Should you need further assistance, please do not hesitate to contact us. Have a beautiful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a high functioning cell phone with all the features I was looking for.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating and wonderful feedback. We truly appreciate it. In case you need assistance, please let us know. Have a great day. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good budget phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a good budget phone. It is the cheapest I got with all the required feature of a smartphone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating. We truly appreciate it. We are glad to know that you are satisfied with your purchase. Have a great day. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice and easy to use. It’s a great tool for your young one that wants to have that iPhone feel.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is April from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please let us know. tracfone-wireless

  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and battery drains quicker Frezzes, other then that great value

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're sorry to hear that you are having issues with the phone. Allow us to take a closer look into what's going on and ensure a resolution for you. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. tracfone-wireless

  • Pros mentioned:
    Phone quality

    Rated 4 out of 5 stars

    Good starter phone for a teen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter phone for a teen. Decent phone, no issues.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you so much for the 5-star rating and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Replacement phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we need, when we needed it, we had to replace an iPhone that was broken

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're glad that you found what you're looking for. Thank you for the feedback and rating. tracfone-wireless

  • Rated 5 out of 5 stars

    TracFone Samsung Galaxy A02s 32GB Smartphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this new smartphone that I bought a few days ago has become number one at the top of my list for the best phones in which I have owned and used.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're delighted to hear that you're satisfied with your purchase. We appreciate your business and trust you've placed in us. Thank you for the 5-star rating. tracfone-wireless

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Tracfone Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Works better then i thought for prepaid service

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for your encouraging star ratings. Your feedback is very important to us. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Good Basic Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic phone. Storage is on small side. Camera is adequate.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're pleased to hear that you had a great experience. Thank you so much for your business and trust. tracfone-wireless

  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy about the help that i received orderinv the phone. The only thing was that when i loaded the tracfone card ..which was supposed to be 8G..there was only 5.33. Not sure why

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for the star ratings and feedback. We're sorry to hear that you're having issues with your data minutes. Let us pull up your account and investigate so we can provide you with a concrete resolution. To better assist you, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We're always here to help. tracfone-wireless

  • Rated 5 out of 5 stars

    My likes about Best by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the phone and services I receives I would definitely recommend this phone to my favorite family

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that you enjoy the phone and the services. Thanks for your feedback. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great Replacement/ Great Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lost 2 phones in one year ~ this was the BEST replacement. She does everything that she did on her IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for son to check responsibility but still give him a way of communicating with friends and call us when needed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for your rating and feedback. We appreciate it. Should you need assistance, please let us know. tracfone-wireless

  • Rated 5 out of 5 stars

    Great phone, low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for someone that doesn't need to spend $$$ on an iphone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you have inquiries or concerns, please do not hesitate to let us know. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phone, it worked. No issues with setup or adding minutes.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for your perfect rating and feedback. We truly appreciate it. Have a great day. tracfone-wireless

  • Rated 4 out of 5 stars

    samsung a02

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone good picture quality has screen cast nfc

    I would recommend this to a friend
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