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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 201 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy J7 Crown's ease of use, camera quality, and screen size. Many also appreciate its affordable price and long battery life. Positive feedback highlights the phone's features and available storage options. While some negative comments exist, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 201 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. I ordered this phone for my brother who have some developmental challenges. I was concerned about him losing an $800-$1000 dollar phone. This was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice size lots of features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the samsung , it communicates with alexa. All the features of a expensive phone at a fraction of the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value, price/option ratio.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the fastest, but it is the best for the price. Samsung is a good brand I've stayed with for several phones. With the 5G changes coming I needed a new phone for my kids and husband. Got one for each of them....and upgraded mine (even though technically not needed) (Re-purposed my old one for my Sister who needed a new phone for the 5G) Transfer of data/phone number with Tracfone a breeze as usual! (Surprisingly, the transfer from my old phone-that I had moved my #/data to THIS (crown) phone for my sister was a breeze as well!) Pro: Hot Spot!!!! (The reason I upgraded) .. this was a MUST! Works great! Con: Updates to apps, moves them back to the phone from the usb. .. this is a Samsung 'flaw' not this phones flaw.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a couple of weeks and have enjoyed it. I think it's a nice phone for the black Friday price. No great bells and whistles but I don't need all the fancy stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Galaxy Crown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been us a Samsung for years and found it time to upgrade. This new phone (for Tracfone) is so much better than the old and the price on the black Friday deal was a no-brainer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone mainly for my business. There are only three things about it that are irritating. Sometimes I have to press a dozen times on the "Message" or "Phone" buttons to activate that area. And sometimes it's difficult for a person with hearing aids to get the phone at the correct angle to hear anyone talking. The biggest thing is the fragility of the front of the phone itself: not buying a protective surround with the Galaxy J7 Crown means that the first time it's dropped it's likely to have corner damage and suffer from cracks. I learned that the hard way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for grandkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got this phone for a upgrade to are grandsons flip phone, He loves it and the ease of the phone is great. it was easy to transfer time from one phone to another.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good Enough for My Kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I decided that my son was ready for a cell phone. This one is big, beefy and works well. It's good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is an upgrade from my last phone and is a somewhat more to my liking in that way. It is durable, intuitive and easy to use. Samsung made a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cheap cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tracfone, excellent picture quality, easy to use for a nontech person. I'd recommend this to anyone looking for a smartphone at a decent price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LibertyDude, we are glad that you are enjoying this phone! ^Elizabeth Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don"t have trouble with emails anymore . use to have to re typealot with my old fone ,the letters were too close and too small ,this one works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love This Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything I need. It is very user friendly and works well. It fits my hand and is easy to swipe. I am very happy with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not tech savvy. Good for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift. My son help me set it up and gave me a quick tutorial Really like this phone and it seems easy to use. Need to explore more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with no comittment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace an older TracFone that didn't have the features the Crown does. It was easy to transfer my old phone number.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to finally upgrade from my flipphone and this was the thing. Easy to use and figure out. Love the tracphone pay card and ease of wifi for my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT phone for the money!! Has features I could never have imagined a phone at that price could have. Extremely satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    does not work well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great the first week now I am having trouble I need help I am 82 and not very computer knowledgeable I will try going to store in the AM, but very few workers know how to fix the phone. I really like the phone when I first got it, but something happened now it is not so good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    not a heavy user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much but overall works well for me. Only issue that I have noticed so far is I have to turn the wifi off and on when I turn on the phone to reconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50 bucks for a Android 9 phone is a no brainer. Has Dolby Atmos. Only gripe is no finger print sensor but has facial recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to operate and great features !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would find a phone that does every thing I wanted and needed for such a great affordable price !! Thanxx !!!?

    I would recommend this to a friend
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