Customer Ratings & Reviews
- Model:
- TFALA509DC3PWP
- SKU:
- 6477127
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the TCL A3 32GB Prepaid's affordability, ease of use, and call quality. Many appreciate its value for the price and simple operation. However, some concerns were raised regarding screen durability and occasional glitches. Positive feedback also highlights the battery life and compact size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Decent phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good, was in stock and overall not a bad phone once you get it all setup to your liking. Got this for my fiancee who it serves her needs perfectly. She facebooks, emails, texts, youtube etc. No issues again for price point can't go wrong.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thanks for your purchase and feedback. We truly appreciate it. Have a beautiful day!
- Pros mentioned:Ease of use
S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tracfone was in great condition and overall pretty easy to set up and has worked great !
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Thank you so much for your encouraging feedback and star ratings. Your support and voice are important to us. Have a nice day!
Very nice inexpensive phone and easy to set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL A3 was a good buy. The setup was easy and it works very well. For an inexpensive phone it has a lot of nice features. There is a manual online on the tracFone web site, and also a tutorial you can use if you need to. The phone is very lightweight and the screen is very clear.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Thank you for excellent rating and feedback. We are glad to know that you are satisfied with your purchase. We truly appreciate your business with us. Have a great day.
Challenging at times
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a work phone so as not to use my personal number. My main problem with it is just answering a call as the view screen on an incoming call didn’t pop forward to select the answer button.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We apologize for the inconvenience this has caused you. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. Thank you.
Great phone for wifi use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy this for my grandson to watch YouTube on & it works fine on wifi. Was delivered next day which was awesome
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We're glad that you're satisfied with your purchase. Thank you for the positive feedback and 5-star rating. Have a beautiful day!
- Pros mentioned:Ease of use
Happy user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds all my needs, is very easy to operate, has many more capabilities than I require.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating and wonderful feedback. We are glad to know that you are satisfied with your purchase. Have a great day.
- Pros mentioned:Price
Great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this for my grandson. He likes it and said it is a great phone for the price.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your perfect rating and feedback. We truly appreciate it.
Needs better instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a basic flip phone due to the 5G network requirements. It is more than I need but I was willing to make the transition even though I am very text compromised. It works all right for the little I need but if the manual was more detailed, I would be using it easier and better. Trial and error and best buy staff have helped but it is slow going. I would only recommend this phone to those who have some tech capability.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless.Thank you for the rating and feedback. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. For phone tutorials, you can text the word TUTORIALS to 611611.
Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I thought it would be, an inexpensive basic phone.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We're glad that you're satisfied with your purchase. Thank you for your business and trust. Have a beautiful day!
Great prepaid option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works quite well. And Good service from Tracfone too.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for excellent rating and feedback. We are glad to know that you are satisfied with your purchase. We truly appreciate your business with us. Have a great day.
Unable to be used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately a tracfone is locked to one of three networks. The phone i bought runs on the verizon network and i have almost no verizon signal at my house. Tried to switch phone to run on at&t network but phone is locked to verizon for 2 months. So this phone is worthless to me.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We appreciate the feedback and rating. We sincerely apologize for the inconvenience this has caused you. We would like to see what we can do to help the situation. Please copy this link copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. He may also text the keyword HELP to 611611. Thank you.
Crap phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the phone yesterday Today it is in the garbage. I couldn't get the phone to do anything after it was activevated.no downloads no calls nothing. Got jitterbug phone today and much happier with that phone.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Former Tracfone customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to transfer my phone number/minutes from Tracfone, I found out Tracfone no longer has coverage in my area. I wish I would of known this before I brought the phone.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Fran from TracFone Wireless. We are sorry to hear about it. We would like to learn more about the exact situation so we can make things right for you. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. We are looking forward to work with you. Thank you.