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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1374 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love Trend Micro Internet Security for its reliable protection, user-friendly interface, and peace of mind it provides. Many users appreciate the product's ability to keep their devices secure without causing any noticeable performance issues. While some customers experienced installation difficulties or compatibility issues, the overall sentiment is positive, with users praising the product's effectiveness and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,374 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Security and Anti Virus for my laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't slow down my laptop. Keeps everything protected and updates are a snap. Far and away the best system I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This bundle works very well.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A safe and productivity enhancing bundle for my laptop assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good antivirus and internet security program. However, it could be better. First of all, if you have an older android device, activating may take multiple tries. I tried it on my older tablet; it took 8 tries before I finally got in touch with someone to help me. My PC, both laptops, my phone and my new replacement tablet all activated on the first try. Second, the UI is hard to understand and hard to use. It needs a major overhaul. I'm an IT professional and even I find the UI to be unwieldy, confusing, and difficult to use. Third, the constant popups are annoying but you can turn on silent mode, which will constantly turn itself off meaning you have to turn it back on. Silent mode needs to be fixed so that you can turn it on and receive silent notifications in the action center only so it's not constantly interrupting your work. Also, you'll get 6 or 7 popups for the same site/issue instead of one. The function of the product, the security and antivirus function is actually great. The only thing keeping this from a 5 star review are the 3 issues above.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Protection

    Rated 5 out of 5 stars

    Program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good antivirus esy for use and very protection. Ok

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Peace of mind

    Rated 5 out of 5 stars

    Great Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and activate. Give you peace of mind know you are protected from viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Internet security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Internet security I had a virus in it took it right off!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer extra

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband swears by this. He likes having the extra protection

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Peace of mind

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when surfing the internet… Easy to use…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell save with this product!! My laptop is safe now

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Excellent security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is awesome at a great price no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Truly makes you feel secure.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent security software and is capable of providing security for up to 8 devises. We admittedly had some problems adding a 2nd laptop. I believe the problem had to do with properly removing the old security software and down loading the this newer version. With our Geek Squad subscription was able to get the unit set up. Value is worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a reasonable price. If you need security for your computer, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Protection

    Rated 5 out of 5 stars

    Protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know you are protected. Makes life ez and unclouded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Keeps my data safe and updated.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Protection

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what you would expect antivirus protection to do. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the antivirus hasn’t given me a problem. I’m not too sure how to install this antivirus. Maybe it’s been installed at the time of my purchase. I will have to contact Best Buy just to double check on this. I have heard nothing but great things about this particular Trend Micro Internet Security antivirus. Hope I don’t experience any problems in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Sometimes we click and itself too late!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is reliable and keeps all of my home and office computers safe. Sometimes, I know I have downloaded or clicked on a linked that gave my stomach a bad feeling afterwards. However, once I conduct a virus clean, I feel confident no harm has been achieved!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Trend Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this product after a recommendation from the Geek Squad after my computer was infected with malware. The program seems to prevent anything harmful from getting into my computer. It periodically scans it for any issues. If it finds anything, it sequesters it. So far, I am very satisfied with it, and it gives me a lot of peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries no risk-keeps my computer virus free and well protected. Recommended by the Geek Squad so I know it’s ranked number one. Provides all the security I need for my new computer- couldn’t ask for more! I urge you to consider this as your best option for computer security!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is one of the best internet security systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Internet Security is and always has been one of the best, most efficient on the market. I used to place it on computers at a shop I worked at for customers and they all agreed, even years back, it was superior to McAfee, Norton and the rest... I purchased a 3-user pack to put onto my college laptop as well as 2 smartphones. I already knew how it would protect my laptop, but I have to say, I'm most impressed by its protection on my android! There are many functions I love, but, I believe the best one is that if anyone trysts to unlock a locked area on the phone, it secretly takes a picture and sends it to your personal email (which you enter)! I found this out by accident about a month after putting the protection on my Galaxy s7. My fingerprint wasn't being recognized several times to unlock the message area of my phone and about 3 minutes later, I received an email from trend with a picture of my face letting me know someone was trying to get into a locked part of my phone! It then gave a link to activate the process I have set up if my phone is ever lost or stolen. This product has exceeded the already high opinion I had!

    I would recommend this to a friend
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