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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1374 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love Trend Micro Internet Security for its reliable protection, user-friendly interface, and peace of mind it provides. Many users appreciate the product's ability to keep their devices secure without causing any noticeable performance issues. While some customers experienced installation difficulties or compatibility issues, the overall sentiment is positive, with users praising the product's effectiveness and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,374 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good, Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid, if not great, Security & Antivirus product. The install was a bit more complex than I expected. The data/feedback it provides is very good. I received this as a free add-on to purchase, so I have no complaints about the price, which is where the shortcomings become evident. I use other (paid) AV products (on other devices) and the scans reveal much more than this one. I would find it difficult to pay for this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    service was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All data was transferred and outlook and security were installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great!!! It picks up dog hair. It picks up dust too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I purchased my new computer. I felt it would ne a good idea to have this protection in case of any virus issues. It was installed by Geek Squad as well.

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Antivirus came with a purchase I made and I am very happy with it so far. I have had the Antivirus for almost a year now with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used Norton and McAfee products, I'd say Trend Micro is in the same league. It does the job well, as far as I can tell, and works quietly in the background.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what to think about this antivirus as I have used Webroot before but it's been great. Easy to install and use. Seems to be doing the job. I like the password protect alot.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    For peace of mind.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this running in the background. It’s nice to know I’m protecting and not have to worry. Definitely recommend for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security and anti virus do what they are supposed to do. I don't think I have any issues with the security of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would buy this for all my devices at home, especially once you have it installed - it does all the job of tracking/removing and blocking those trojan viruses. great product, couldnt live without it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t notice difference

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really notice the difference when subscription ran out..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected my computer. Great item to have especially now a days. It detects viruses and warns you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful for you product protection. you need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So you went and spent 2k on a computer or 1k on a phone or tablet. Your surfing the web checking your e-mail then all the sudden viruses. What do you do? Well if your like me you don't have that problem this app is like a body guard but for your electronics it checks your websites for weapons and doesn't literally will not let you open up just any website. I was trying to go to some add that was on YouTube and it said it would not open it and if I was the person who made the site I could e-mail trend micro and I might be able to get the band lifted. Real deal body gaurd.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install and seems to be a good protection product. I have used this software for a few years now and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend micro is worth the money. All your electronic devices such as laptops, computers, cell phones are protected with the most up to date virus protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this program for years and it has been consistently good. Like the technical support. Does not slow down computer as much as some others.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this software for the past 5 + years. Easy to use and I trust it. You receive numerous licenses and it can be used with smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software is easy to install and provides great protection. I get simple notifications regarding my computer status, and it is easy to understand. I feel fully protected with it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Cons mentioned:
    Device limit

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind . I wish I could add it to more than 3 computer since I bought the highest protection.

    I would recommend this to a friend
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