Customer Ratings & Reviews
- Model:
- TREND MICRO
- |
- SKU:
- 5855928
Customer reviews
Rating 4.4 out of 5 stars with 1374 reviews
(1,374 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love Trend Micro Internet Security for its reliable protection, user-friendly interface, and peace of mind it provides. Many users appreciate the product's ability to keep their devices secure without causing any noticeable performance issues. While some customers experienced installation difficulties or compatibility issues, the overall sentiment is positive, with users praising the product's effectiveness and value for money.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not for a Mac user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not add anything to your basic Apple Mac OS capabilities.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you don't feel that your Trend Micro security software is helping your Mac, PerAxel.
- Pros mentioned:Easy to use
Rated 1 out of 5 stars
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use. has many features. includes feature to store passwords
I would recommend this to a friendBrand response from Trend Micro
Posted .Thanks for the great feedback! We're happy to hear that you're getting the most from your Trend Micro subscription.
Rated 2 out of 5 stars
Couldn’t load and could never contact geek squadk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t load and gave me e mail and address to contact and then the monthly time period ran out.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about your experience with Geek Squad Support, Craig.
Rated 1 out of 5 stars
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had tend micro before it’s not even a Protection against your computer-has it never protect anything from virus Recommend this to anyone trying to protect there computer I would go with Norton it Protects all of your computer needs
No, I would not recommend this to a friendRated 1 out of 5 stars
Purely Disgusted
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy program! I wasnt suppose to set it u⁰ because Total Tech said they did it for me. They assured me that all I needed to do was "NOTHING" I bought that. Ever since bringing it home Ive had to deal with this app. Purely Disgusted
No, I would not recommend this to a friendRated 1 out of 5 stars
AdamMarkSalon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not empresses with this security. I have been compromised while I had this security. I had to have this uninstalled and reinstalled 2or 3 times because the criminals hacked it and kept turning off security making it useless.
No, I would not recommend this to a friendRated 2 out of 5 stars
Internet security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does ok job, decided to uninstall and use defender instead, less system lag.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you decided to use to a different security program, DMH1.
Rated 1 out of 5 stars
why do I need this?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was given it as part of the package, never used. Who needs it nowadays anyways. Previous experience shows that it does slow things down, may be its better now, but whatever WIndows has out-of-the box works fine for me
No, I would not recommend this to a friendRated 2 out of 5 stars
Keeps Laptop secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No hassle, no need to do much to get loaded. Keeps laptop secure.
I would recommend this to a friendBrand response from Trend Micro
Posted .Thanks for the great review, BG1216!
Rated 2 out of 5 stars
Bloatware
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money i would get something else for free
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you would prefer to use a different security program, Cryp.
Rated 1 out of 5 stars
No help at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Geek Squad services and needed it twice. Neither time were they able to solve my problem. Both times it had to do with data retrieval. I have lost hundreds of albums of music due tp their inability or unwillingness to help.
No, I would not recommend this to a friendRated 1 out of 5 stars
micro trend virus program
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant get it activated. geek squad installed and said ready to go. will not work. back to store and they said it was off line and would come back. still wont activate
No, I would not recommend this to a friendRated 1 out of 5 stars
Help, I can't get rid of this
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrifying. I can't turn it off. It keeps popping up. It has trouble connecting. There's no way any sensible human being would want this on this computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never purchased this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for stereo install only. This was charged ro me without knowing it. The install tech gave me a hand written invoice and a total on it. Its a shame what happens when you trust people.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the miscommunication that happened during your recent Best Buy purchase, Bass.
Rated 1 out of 5 stars
no good anti virus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It let a virus get into my computer now its not working have to delete it an buy a better anti virus this one sucked my computer is broke down as it didnt work as it should have
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, JEASMI.
Rated 1 out of 5 stars
Ms.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to download to the hard drive. Please call me so we can set up a time for you to download it for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
CAREFUL, Subscription that you may not know about
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT WANT THIS, DID NOT WANT THIS, and you have to look out and see if they made this a subscription on you. THEY DID for me... Very sneaky,
No, I would not recommend this to a friendRated 1 out of 5 stars
ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to write a review when you never needed to use it. I'm sure they are ok if you use them. I feel all Anti Virus slows down things too significantly
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you never used your Trend Micro security trial subscription, Gregg.
Rated 1 out of 5 stars
Beware if it comes bundled as "free"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Included "free" with the TotalTech membership and then auto renewed after cancelling my TotalTech membership. Very scummy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Internet security software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software was part of a computer package. I did not install it, so I have no way to rate this item. Based on reviews of this software, there is likely nothing wrong with it. I just didn't need it.
I would recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you are not interested in trying your Trend Micro software, wolfmajor. We hope you reconsider.
