Customer Ratings & Reviews
- Model:
- TREND MICRO
- SKU:
- 5855928
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love Trend Micro Internet Security for its reliable protection, user-friendly interface, and peace of mind it provides. Many users appreciate the product's ability to keep their devices secure without causing any noticeable performance issues. While some customers experienced installation difficulties or compatibility issues, the overall sentiment is positive, with users praising the product's effectiveness and value for money.
This summary was generated by AI based on customer reviews.
good security but not at the expense of pc speed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes over your systems resources to the point it'll make your system slow enough that you'll need to upgrade the pc itself.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, shizzl1.
Too many follow up requests to upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed free app that was included in Geek Squad service package. Was subsequently inundated w/emails to upgrade to premium package, so I uninstalled it. Not worth the trouble.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt there were too many messages after purchasing your Trend0 Micro software, Wally.
MY IPAD IS INSECURE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE ATTEMPTED TO LOAD IT ON MY IPAD BUT TO NO AVAIL. IT SAYS THAT THE PROGRAM DOES NOT WORK IN THIS COUNTRY (USA). THEN WHY OFFER IT???
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that there is an issue with region-detection on your device, KJMAX. We recommend contacting Geek Squad customer support to double-check the settings on your device.
One star because I didn’t want it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a freebie I received when I purchased a TV. After the first free year it becomes a subscription service. Not something I wanted.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro trial subscription, Fred.
what did I pay for
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if this was actually ever activated. Who knows? Could never get an appointment to do a start up of my new laptop
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not receive information about your complimentary Trend Micro Security subscription, Mr73. You should have received an email from Best Buy with installation instructions. If you did not, please contact Geek Squad support to get information for your Trend Micro subscription.
Still do not know why this better than MS Defender
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This still seems to be a way to scare people to pay money for something that the MS provides free. Not sure why this is better than MS Defender which is free.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .There are several 3rd party tests that show that Trend Micro's security software often provides additional or stronger security features than many others available on the market, foto.
Micro internetSecurity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never Explained What This item was for. Found this as I was Looking for Tracking on another item. This must Be an update to meet Quota
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that your shopping experience did not provide better information about the value of your Trend Micro security subscription, Michele.
Won't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting to find time to get to BB and figure out what is going on. I entered the key code given by GEEK Squad, but the system crashes thereafter!?!
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear about the issues you're experiencing with installation, RonL. We hope Geek Squad is able to help you soon.
Confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can't find the link nor the software key. Can Geek squad download and instll for me or do they want to charge me?
No, I would not recommend this to a friendUpsold...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upsold. Not sure what it does. Would not recommend for Mac.I wound up returning. Would not purchase again.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro software, GB90265.
Difficult to download
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to download and understand how to use Have to go to the store and have the Geek squad install it
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers where you can download the version that will work with your subscription, Bestbuyfriend. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
I hate
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks i have been trying to download it and I have been having nightmares because of this
No, I would not recommend this to a friendNot sure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used this yet. I am hoping it offers all it days it does. I wouldn’t want it any other way.
I would recommend this to a friendBrand response from Trend Micro
Posted .Be sure to try your Trend Micro security subscription soon, Carebear. The subscription starts on the date of purchase.
Resource hog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this on my PC and noticed how web pages take forever to load and Office 365 is slower. I plan to remove this as soon as possible.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that Trend Micro is interfering with your computer, bdlayne66. Be sure to check your computer for other installed security programs; having more than one can cause conflicts that result in slower computer performance.
If you own a computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was the dummy that bought this to get the Best Buy member stuff. So I can’t use it cause I don’t have a computer. It’s useless. Oh well
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .Your Trend Micro subscription can also be used to protect mobile devices like smartphones and tablets, Jarod.
software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good deal as one can easily access this product from the internet without making a trip to the store.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .You should have received an email from Best Buy with installation instructions and a link to the special Trend Micro website for Best Buy customers to download the version that will work with the activation code for your subscription, square. If you did not, please contact Geek Squad support to get the information for your Trend Micro subscription.
Trend Micro Internet Security + Antivirus for TTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to signup for this with Smart Home install. Was not happy that I had to give credit card information for something I did not want.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you felt that a free Trend Micro trial subscription was not worthwhile, jbennett.
Makes computer run slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this program a few years ago and stopped because it slowed my MAC too much. Tried it again and it still seems to slow my MAC down.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you feel that using Trend Micro security impacted your Mac, Marty. It is designed to work alongside the newer computer models without affecting the user.
Not a good experience with Trend Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have trend on all my devices but have since moved to better alternatives. This one is not for me so I am skipping the offer.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you no longer use Trend Micro security to protect your devices, Foley.
Freebies Should be of Value to Customers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a non-valuable to me thow in by Best Buy. Will never install or use.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you will never install or use your Trend Micro security subscription, Onkyo.