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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 164 reviews

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59%
would recommend
to a friend

Customers are saying

Customers highly value the Truly Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and secure in-ear design. However, some users have expressed concerns regarding connectivity issues, limited battery life, insufficient volume levels, and a relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 164 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Sound not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried everything including the app. Cannot get the headphones loud enough. I would say that the High setting is about medium on my wired earphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Ok fit but not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with the highest hopes that they would be what I was looking for. The fit was good but the audio quality was not great. I purchased 2 sets of these for my household and the connections were always getting switched around and required the devices to be reconnected. The did not get loud enough and they had to be returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 2 out of 5 stars

    Poor connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One never charged more then half way and had trouble keeping connection, returned product after a few days

    No, I would not recommend this to a friend
    • Brand response from SKYBUDS
      Posted .

      I'm sorry you ran into trouble. Rest assured that it only takes one hour to come to a full charge for both buds, when inserted correctly. Our support team is always happy to provide tips for proper charging practices, so please reach out to us if you're not reaching a full charge. skybuds

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for hands free wireless audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound for wireless audio. Not for audiophiles necessarily. Doesn't quite capture as much of the frequency spectrum as I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product a lil bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fit but slightly larger than I phone buds in size

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Work great for about a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the second pair of these headphones that I've had. I got the first pair at the end of November, and they stopped working just before Christmas. I was able to exchange them and decided the first pair was a fluke. The second pair worked for about the same amount of time before they stopped. The base quits charging the earbuds which makes them completely useless. Don't get these.

    No, I would not recommend this to a friend
    • Brand response from SKYBUDS
      Posted .

      I'm so sorry about the continued trouble with your Skydock. Rest assured that your Skybuds are covered under a one year warranty. We would be happy to replace these for you. skybuds

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Quality for witless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several truly wireless earbuds and they all lacked sound quality - until I tried Skybuds. I had no idea about this brand until I read reviews so I decided to try them. They are the best sound quality out of all the brands I have tried. A+ and highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice in Theory, But Bluetooth Reception Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and the sound is great WHEN the Bluetooth is working. If my phone is in my pocket, the earphones cut out due to interrupted reception almost constantly. If the phone is sitting out, and very near by, reception is ok. Phone works fine with other Bluetooth products, so I know the issue is not with the phone.

    No, I would not recommend this to a friend
    • Brand response from SKYBUDS
      Posted .

      Thanks for the review. Skybuds have an incredible range (at least 30 meters) so it sounds like something might be blocking the antenna on your phone. The right bud is the one maintaining the Bluetooth connection, so make sure the line of sight between your phone and your right bud is as clear as possible. Since Bluetooth can't pass through the human body, switching your phone to a different pocket might solve your problem. skybuds

  • Rated 4 out of 5 stars

    Super buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are poor quality and it shows. They don’t dock in the case well and they have trouble connecting to my phone. I really like the features though. When wearing earbuds it’s nice to have awareness of the sounds around.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    It might get better later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easily connected to my phone. My only 2 problems was that volume was not loud enough. And the microphone picks up everything enough to drown your voice out. I keep seeing online the volume thing will be fixed with future updates but I don't have the time to wait.

    No, I would not recommend this to a friend
    • Brand response from SKYBUDS
      Posted .

      Hi, the volume fix is currently available. Simply download the Skybuds app in the Apple or Google Play store and you'll be able to update your software. skybuds

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Low volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but need to improve the volume, its low

    No, I would not recommend this to a friend
    • Brand response from SKYBUDS
      Posted .

      Check out our app and give the new software update a try. The update will deliver the option to raise the volume higher. skybuds

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    On second pair and never holds a charge!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste on time and money. While they sounded great they never could hold a charge. They company sent a replacement pair that did they same then went out of business.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Good But would not pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to pair with my Samsung s5 at all

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Wireless Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the Firmware bug that breaks these if they are on the older firmware, these when updated to the latest are the best wireless headphones on the market

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. They link easily and work well. Nice for studying because I don't have to constantly worry about wires in my face when looking over a book.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expected More for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Disappointed. Expected more!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Right out of the box, very easy to setup and I have never had a problem with them. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these new Skybuds and found to be of very high quality sound, I love them, price is well worth the value..a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are awesome and so much better than the standard headphones. Nice, light and great for working out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for only a few weeks but so far they're the best ones ive tried. Ive had problems with other ones that have the music cut out all the time. These almost never cut out. So far so good.

    No, I would not recommend this to a friend
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