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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 12 reviews

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83%
would recommend
to a friend

Customers are saying

Customers consistently note the ease of use and intuitive navigation of the Basic 2021 Federal Only + E-File software. Many users found the program simple and straightforward, even when dealing with complex tax situations. The guided process was frequently praised for leading users through the tax filing process. Positive feedback highlights the software's ability to simplify a potentially complicated task.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 1 out of 5 stars

    Defective Download (for me)-Buyer Beware!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this product the download I received to activate the software did/will not work. I downloaded the exact same software from Amazon and it installed seamlessly!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax is secure and accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax for over 15 years and probably will continue for another 15. TurboTax is easy to navigate and the program looks for oversights that helps users get larger refunds. I highly recommend TurboTax for secure and accurate tax filing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I pay taxes - I need help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo comes in the stand alone desktop version (which this is) or you can run it from their server. I like everything on my laptop and intuit only sees it as I e-file. There are a lot of levels of service from you do it all to they do it all. Take time to research the options that work best for you. I like this one, I can start at the basic level and if I get into more questions I can upgrade to a higher level for more help. That worked last year - maybe not this year. Check the web site to be sure. I have used it for years and feel I am doing OK but of course there is no guarantee that I didn't miss deductions because I didn't know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used different versions of Turbo Tax for more than 15 years. Even with a complicated situation, the program will guide you through it. If you purchase a version with a free state, it will transfer all the pertinent information to your state return which makes it easy to prepare any state return, even if you are not familiar with that state's rules. I highly recommend Turbo Tax for anyone from beginners to seasoned preparers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost the best TT experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest price I could quickly find online (< what intuit would sell me directly). Tiny bit of a hiccup getting the authorization code to verify.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TuboTax Deluxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronic version made it easier to DL the program and immediately start working on my tax return. It does seem like getting help from TurboTax is getting harder. I had my return rejected twice, and finally had to figure out the problem on my own after trying to reach TurboTax and the IRS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO USE!! This the 10th year I have used this product. Easy step by leads you thru the maze that is our tax law

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax basic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax works great! Never had a problem with the software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax basic good for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TurboTax basic was easy to use and met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy, convenient and economical - Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbotax

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used turbotax to do my taxes for over 10 years, never had a problem yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to redeem. Get the error code "Whoops! We hit a snag loading your data. Please try again."

    No, I would not recommend this to a friend
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