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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset's exceptional sound quality, wireless functionality, and comfortable design. Many also appreciate its good battery life. However, some users find the buttons overly sensitive, the price high, and the fit snug for larger heads. A few also noted the headset's weight as a potential issue during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,211 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I had the xo-one headset which in my opinion had just as good sound quality as the elite 800x. Second comfort is terrible- about 30 mins into gaming it squeezes your head making the overall experience an unpleasant on and is overall uncomfortable. Third I have rarely used this headset due to a hectic schedule and recently it randomly loses connection- other players can here me but I am unable to hear them.... I unplugged the actual Xbox connection and reconnected it three times only temporarily fixing the issue (about two- three mins each time). This is in no way a good headset. I honestly dislike everything about it which to me is sad because I’ve always purchased lower quality stereo headsets and this honestly is the least favorite headset I’ve ever owned. I’ve had it since October 2017 now November. I really wanted these to be as amazing as advertised but I haven’t found anything I like about them other than true wireless. They are supposed to be digital surround sound.... however a cheap set of earbuds has just as good audio quality. If anyone can think of how to fix my issues, sound, quality, please feel free to do so.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    A little pricey but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried all the turtle beach headsets. By far the best of the group. The Bluetooth feature is nice for listening to music and answering calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Gaming Xbox One Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these for about a month and they are phenomenal. All the various settings work very well, the customization is really a plus. Additionally the dual Bluetooth connection helps eliminate missing phone calls or using multiple devices/accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Button sensitivity

    Rated 5 out of 5 stars

    Love the magnetic charging stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in already having a mindset of getting the Astros. But when I saw the turtlebeaches had a magnetic charging stand it was a no brainer because I hate having to buy batteries. All headsets should Have this. I also love the built in microphone makes it so much more comfortable and less bulky. The sound quality is amazing .The only complaint I have is that the buttons are really touch sensitive and sometimes I lay in bed with them on to watch tv and and they turn off because I'm laying on the pillow but other then that I really love everything about them

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    good start for bluetooth on xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good start for bluetooth, great headset for game sound. Great bass, treble, etc but the sound for your phones needs a lil future work. I bought them for games so in that regard they are great. They also connect to 2 phones at the same time which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Wonderful Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this headset tremendously. Being completely wireless is a major plus. Comes with a wonderful charging base. Changing the sound presets is also great. I would recommend this to any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Button sensitivity

    Rated 4 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality, like the fact in can connect ti my phone. different sound categories. only downside is some of the buttons are overly sensitive, if you lay your head back on a chair head rest or couch, it'll activate certain options or turn the thing off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great do-it-all headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this headset because it seemed like the best balance between price and capabilities. It works great pairing with my phone for music, phone calls, etc. The surround sound quality is fantastic for gaming and really ups your game. They are very comfy to wear for long periods and the charging station is extremely easy to just plop them down on to charge. I tried testing the microphone on a bluetooth phone call and it worked just fine...haven't used it in a game chat yet. Don't really have anything negative to say about them. Great set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds great! I just wish I waited till it was on sale. Sounds amazing playing call of duty. No mic problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them... 7.1 surround sound, and Download sounds that go with games is awesome. COD footsteps have saved my life many times already. :0) Signature Sound for movies is awesome as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming head set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how it cancels out the noise when your playing a game. Also the crisp sound you Gerry while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounds, and clearly premium quality! I highly recommend this high end headset to any gamer, who also wants to use the headset outside of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are bad and no iOS app. Those are my only complaints otherwise. It's perfect. Sound is incredible for movies and games

    I would recommend this to a friend
  • Cons mentioned:
    Button sensitivity

    Rated 2 out of 5 stars

    Clumsy buttons.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are very sensitive and positioned in a way that it's easy to press them by mistake. Also after a week of use, I lost connection with base and Bluetooth. Tech support wasn't able to solve the problem. I returned this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button sensitivity

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I love the hidden microphone too! Haven't had any issues with the mic. The headphones' buttons are super sensitive however, so sometimes if you lean up against something it will press buttons but other than that they're great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones where for my son and his gaming system. He really seems to enjoy them and does what is expected for his game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and have a ton of features but occasionally I have to unplug the base station to get them to power on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ultimate gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to sacrifice quality for wireless convenience. Dolby digital and DTS surround sound to cover your movie listening needs. Enhanced footsteps sound is a must for 1st,2nd and 3rd person shooters. I love these gaming headsets!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice wireless headphones. I also like that they don't have a boom mic, it's just built into the ears. Easy to set up, range is good, sound is good, not to heavy and charging stand is easy to use. I'd give it 5 stars but the buttons on the ears are a bit sensitive but not so much that I don't enjoy them.

    I would recommend this to a friend
  • Cons mentioned:
    Button sensitivity

    Rated 4 out of 5 stars

    Great for hearing footsteps in fps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good he'd set the only issue is the buttons are super sensitive if they touch chair or headrest it will change settings

    I would recommend this to a friend
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