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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset's exceptional sound quality, wireless functionality, and comfortable design. Many also appreciate its good battery life. However, some users find the buttons overly sensitive, the price high, and the fit snug for larger heads. A few also noted the headset's weight as a potential issue during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,211 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Button sensitivity

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set. Just remember to update the firmware first. After that it's plug and play for the most part. Only dislike is the buttons are very sensitive. Bluetooth started a couple times. People have said I sound a bit muffled. This should be expected with no boom mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best earphones in the world .I can't say enough about them .they are the best and hear EVERYTHING . The enemy cannot sneak up behind you. EXCELLENT .. I RATE THEM NUMBER ONE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for the high $ price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into gaming and still like to use your headphones for other things, these are your headphones. Fantastic sound, still connects to phone and can listen to your music while playing a game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase of the elite 800x. Good sound wireless Bluetooth these features come in handy while playing games or just listening to music. YOU GET WHAT YOU PAY FOR! mic works just fine

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Loving them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. Extremely comfortable. 6-8 hours straight of usage before having to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally wireless and sounds amazing. Better than the previous turtle beach headsets and comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I've seen better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt a good headset, but the sound quality isn't as good as I've seen in other Turtle Beaches. The instructions are lacking and you will find that you have to resort to forums for some answers. For example, when I attempted to use my stock headset the mic didn't work. You have to unplug the transmitters USB from the xbox in order for it to work which is slightly irritating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says...enhances gaming while allowing you to answer phone calls and get text messages. Great sound quality. Would recommend a pair to anyone who can afford them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Sometimes needs to reconnect but other that a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for family scenarios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep my tv quiet for my wife and kids, great quality even though sometimes the sound clips out, gotta figure out why. Otherwise totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise cancellation Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend. He is really enjoying them. He likes how there are different modes. I can be right next to him talking really loud and he can't hear me. That can be either a good or bad thing. Lol.. So the noise cancellation works. I have used them for gaming, especially when I'm playing GOW. I can hear every footstep and reload, just an amazing sound. They are also comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    great headset for any gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own these and the astro a50's and comparing them is night and day. these blow astro out of the water not only in sound but also with all the other added goodies. the completely wireless is nice and the Bluetooth to my phone is great. music on these from phone sounds almost as good if not as good as a high dollar set of headphones. if your a serious gamer and love music these are for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for every situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied with this purchase. Not only are they great for gaming, but I also use them for listening to music on my phone. They sound great no matter what you're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Xbox one Elite 800x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The turtle beach elite 800x for the xbox one are pretty good.they are a little snug on ur ears after a few hours they may start to hurt a little bit.the sound is good and there is a lot of presets for the sound.I haven't used the Mic on it get to see if the Mic is any good.the battery life is pretty good.I haven't used them for 10 hours. So I can't tell you if the for sooner an 10 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works quite well, very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only drawback to the unit is that it is very sensitive. IF you are sitting on a seat that has a head rest, it will switch between modes, when you turn your head if any of the selection buttons even brushes against something like a cushion. For a brief period it mutes the game sound while it announces some new selection you didn't intend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, excellent mic, and easy setup. I ordered a 90 degree cable for the USB connection, though the included cable works - I did this for esthetic reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 3 out of 5 stars

    Such a mix bag of emotions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned over my gaming years every headset basically on the market for Xbox 360 to Xbox one. This is the most expensive one to date I've ventured into purely cause I'm all about wireless. So if this was graded on sounds and wireless capability only it would be a 5 star. HOWEVER .....for the price it is the poorest made product I've ever put on my head. The only reason I still have it is I hate wires and want surround sound and Bluetooth phone pairing for phone calls while playing. I'm on my third set now and this pair needs to go back again. WHATEVER YOU DO. Make sure to buy the Best Buy black tie insurance on it so worth l saving me $300 every few months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Button sensitivity

    Rated 3 out of 5 stars

    expensive head set with good sound.. but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. you are spending as much as an xbox one for wireless audio... all reviews set this head set up as the best of the best.... 2. the buttons are way way to sensitive... that took time for me to adapt to 3. the set up is easy. 4. initially felt like the headset was a touch too tight.. you have to find the sweet spot for how this fits on your head especially if you wear glasses 5. I like the modes. 6. for as much as the ticket price the mods for the different ear muff should have came in the box. 7. I hide this from my kids & bought the warranty thru best buy.. I've read online the battery may fail and if rather deal with bb vs turtle beaxh

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this head set for my boyfriend and he absolutely loves it! It has great sound quality with lots of different features to really customize your experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High end headset for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Astro a40tr...no contest....the Turtle beach products, especially these elite 800, are far superior! Just had to get use fact there was no boom mic.

    I would recommend this to a friend
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