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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Elite 800 Wireless DTS 7.1-Channel Surround Sound Gaming Headset's exceptional sound quality, wireless functionality, and comfortable design. Many also appreciate its good battery life. However, some users find the buttons overly sensitive, the price high, and the fit snug for larger heads. A few also noted the headset's weight as a potential issue during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,211 reviews
  • Rated 5 out of 5 stars

    Excellent sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a lot of time reviewing various headsets online and in the store. I have a Tritton Warhead 7.1 for my Xbox 360 and love the immersion of that headset. The Turtle Beach X800 headset stayed in my finalist category for Xbox One and was compared to several of the wired and wireless sets from Turtle Beach, Astro A40 and A50's, and a few options using higher end music headphones (did not test through Xbox One). Important features included the completely wireless setup. Bluetooth was definitely a good option but not a deal breaker if the headset didn't have it. Comfort for long gaming, great sound, sense of immersion, and ability to hold a charge or play while charging was my main criteria. The new A50 Astros made for Xbox One had some nice features but I didn't find them as comfortable (really going to be personal preference on this one). Sound was equally good on both I thought and could really go both ways. I ultimately decided that while gaming, I wasn't going to be as concerned about ultimate audiophile sound anyway though with an NAD 787 receiver and Golden Ear Triton II speakers, I am used to very good sound. I was concerned about voice since the X800's have a built in mic. The set I received had the latest firmware and there doesn't seem to be any complaints from other gamers and the few phone calls I've made using them have been just fine. I think the immersion has been excellent in most games and the extra features like Superhuman hearing and footstep mode make a noticeable difference. I'm a little above average with shooters but wouldn't claim the sound really caused me to go on a winning spree....Kids out there still have twitchy fast reflexes and play a whole lot more than I do :-) I've found myself at times wanting the sound and immersion of the headphones even when home alone and I could otherwise crank the home receiver. Tritton Warheads on X360 may have a slight bit more immersion though the sound isn't as rich on the low end. Being able to watch television when others are sleeping and still receive a phone call without having to go through a big commotion has been very useful. The touch guides on the ear cups aren't overly discernable to my fingers though they are pretty easy to remember after a few tries and the audio prompts let you know what you just pushed so you can know if it was the wrong thing. Very few mistakes after a little experience no not a major issue. Sound cancelling wasn't a huge feature for me but really does make a difference. It drops out a lot of white noise and blunts other sounds making the game sound more "in your head". I went back and forth with the A50's and the X800's because so many reviews tried to convince me the A50's were so much more but I just couldn't really agree. Some differences in sound but nothing I would say makes one a winner over the other. Feature set, appearance, charging stand, Bluetooth, all merging together for an excellent product. No problems to date and no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from the headphones is amazing. The comfort and the noise cancellation is also great. Downfall: Lots of button, not the easiest to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my brother in law. He loves gaming. He said these are the best he's had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have the turtle beach x400. Picking up the X800 was the best choice i could have made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 800x is a great all around headset, not just for gaming. Turtlebeach has raised the bar!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice sound and light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly happy with quality and ease of use. So easy, my 11 yr old connected them via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first surround sound headset that I have ever purchased so I didn't really know what I was getting into. As far as listening to music they sound absolutely amazing, but when it comes to surround sound gaming, well it depends on the sound quality and design of the game. Some sound good and you can tell exactly where the action is, and others well don't sound right at all. My biggest concern though, I had to return the first headset I bought thankful for the warranty I purchased. Second set have worked well for about a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound and no boom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this product for awhile and the sound is great and it has many presets.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    LOVE LOVE THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HEAD SET IS GREAT KIND OF HEAVY, SENSITIVE TO FALLS SO DONT DROP IT! BUT IT WORKS GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is great. I love all the presets and sound is superb. I would recommend this to all gamers. I tried other brands and this one fits the best, best sound quality and battery last, seems like 3 weeks. Easy to charge with docking station and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Excellent for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones seem much more durable than the Sony Gold which I broke despite careful usage. Sound quality is very good. Bluetooth feature is nice to have. Ear cups fold inward so you can rest them on chest when not in use. Charging stand is very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    One of the best headsets available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great headset, however I have gone through two in the last year. My first set just randomly stopped working out of the blue after 7months, which was unacceptable for the 300.00 price tag. They're one of the very best headsets on the market when they're working. So far so good with my 2nd set. I recommend the Best Buy two year plan when purchasing which saved me the hassel of dealing with turtle beach directly which is always a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headsets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little difficult to set up but once you do it and know what the buttons do is great. Great sound quality and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound is great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience with the turtles was great I have no complain on the sound part you can definitely feel like you're emursed in the game. The sound cancellation is useful but can you have to get used to it at first. Id like to think that I have a normal size head but after about 3 to 4 hours the headset starts pushing on your ear causing it to hurt. Great sound however you can get something just as good for cheaper. Also something my friends said when I talked was the way I sounded they said I sounded muffled.

    I would recommend this to a friend
  • Cons mentioned:
    Button sensitivity

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphone the only complaint is the buttons are too easy to click

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Button sensitivity

    Rated 2 out of 5 stars

    Great Sound, Terrible Chat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, this headset sounds AMAZING. I loved all of the different presets it has though at first it was a little overwhelming. The sound quality was so good though so if you’re looking for a great sounding headset, this might be it. BUT. If you’re also looking to use it to chat online with friends, don’t get it. I was looking to upgrade to a bluetooth headset from my 420+ and figured this was the best Turtle Beach headset I could get. Like I said, the sound was great, but I sounded like I was talking with my hands cupped over my mouth in chat. This doesn’t come with a mic that sticks out, it’s built into the earmuff - which sounded great until I heard myself. It picks up tons of other sounds too but somehow can’t seem to pick up my voice clearly. My friends all agreed that my old headset sounded way better so I ended up returning this one. Besides all that, the buttons are super sensitive which is super annoying and each button seems to do 5 different things so that was a pain to try to figure out too. If Turtle Beach adds a regular mic to a headset with this kind of sound quality, I’ll 100% get it. Until then, I’ll stick with my 420+ or maybe try the 700.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have, COMPLETELY WIRELESS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and you are completely wireless. Voice feedback does need to be improved!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great at blocking out the wife and kids when I'm playing. All around, it's a great headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good. There are alot of nice features. They are comfortable to wear and have a nice look to them . A little pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset with excellent sound quality is. Definitely a good purchase.

    I would recommend this to a friend