Customer Ratings & Reviews

I purchased this amp in the package deal with the pro elite headset, as well as the noise cancelling mic. I figured that if I spent $430, I should get an amazing audio experience. After having the package overnighted to me (only an additional seven dollars on top of my two day free). I set it up exactly how the instructions stated. Went into my first game on Overwatch (XB1) and was immediately disappointed. In the headset, overpowering everything else was an extremely loud sound, as if someone was grabbing and blowing hard into the microphone. After process of elimination with using multiple controllers, the basic mic, hardwire just the mic to the controller, and even using the HAC that I had from a previous mic I discovered that the TAC was completely defective. There was no discernable difference with audio quality compared to the headset alone, and it was in fact the reason I'm getting the incredibly annoying feedback. I've contacted Turtle Beach customer support in hopes they remedy the situation. If not, the product will be returned as a whole.