Customer Ratings & Reviews
- Model:
- TBS-2455-01
- SKU:
- 10917233
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible. Volume is really low. Had to return
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about your experience JenLane! As a heads up, this does not sound normal & our dedicated Support Team is available to lend a helping hand with troubleshooting or replacement service if need be. That team can be reached directly from the main Turtle Beach website as needed.
Thanks!
Best Buy best customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hit or miss in my case miss due to the mic not working.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello CJ! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheaply made! Did not last under normal use! You can keep them.
No, I would not recommend this to a friendNot happy mommie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke easily, poor quality. Should make stronger because kids play with it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rachel,
We’re sorry to hear about the inconvenience. however, please allow our Support Team to provide assistance with this under your Recon 70 headset's manufacture's warranty. Our Support Team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a helping hand.
Thank you kindly and have a wonderful day!
Nice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is the best one so far. I've purchased a few other brands that stopped working after a while. Should have went with a Turtle Beach brand headset from the beginning.
I would recommend this to a friendNot a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Not working after a month. I would not reccomend anyone to purchase.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rosie,
We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty and we have a dedicated Support Team available to provide technical support & warranty assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Terrible Quality!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased 2 of these handsets. Both have broke. The mic is always the problem.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dhinds,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Son loving them excellent job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People very helpful to us and help us through the whole day and loaded into the car and was very happy with the serve and Elk Grove ca thanks again for another amazing job.
I would recommend this to a friendMic issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product for a family member. Constant mic issues. Had to replace previous product. Will not purchase again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Ok headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I don't know if it's a headphones or the computer but the microphone doesn't work
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Meca,
Please allow our Support Team to assist you with then inconvenience you're having with your Recon 70 headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.
Thank you and best regards!
Great for a first timer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 7 year old daughter doesn’t have any complaints. She’s no professional, but her brothers can hear her screaming just fine.
I would recommend this to a friendNot bad for starters.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for the moment when I had it but then I found a better deal on another headset, so I returned it.
I would recommend this to a friendWork great, buy the warranty for accidents too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone work great, but make sure to buy the warranty. Kids are kids and we’ve broken them twice. No questions asked, replaced the headphones.
I would recommend this to a friendGame accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This game accessory was of bad quality we had to buy a replacement since this one did not work correctly
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 under its manufacturer's warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Good quality for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used for amateur gaming for almost three months with no issues. The headband not being able to adjust is the only real setback. Otherwise great for the price.
I would recommend this to a friendGreat item for price!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son after his school closed to keep his mind off everything going on and so he can chat with his friends and classmates, best investment ever!!
I would recommend this to a friendMic went out after 3 months..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality is very poor and mic went out after 3 months. Very poor quality.
No, I would not recommend this to a friendNot that great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not that great. I kept having trouble while playing online.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Echoes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a cheap turtle beach before this one and it never echoed. This one does, so annoying will not be keeping.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mass,
We’re sorry to hear about this inconvenience with your Recon Chat communicator headset; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Wouldn’t get again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok...mic kind of gets sketchy...mic broke off in a few months
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience. Please know that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed under that warranty. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.
Thank you very much!
