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$39.99

Customer reviews

Rating 4.4 out of 5 stars with 2460 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,460 reviews
  • Rated 2 out of 5 stars

    May Have Been a Faulty Unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a little while, but then started to become staticky. I wasn't able to hear my game and not able to communicate to my teammates. Ended up returning this headset to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Tasca,

      We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further should you still have the headset in your possession or encounter the same situation with a replacement. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Low Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it, and it’s not detecting it most of the time, it’s really affordable compare to other headsets but it’s also low quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks very easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a week was broken I put a insurance thank God than I exchange everything was good i put a insurance now they said is not insurance put on it and want to charge us the whole amount, I've been a customer with best buy for years long long time and for them to do this is what i call BS they need to fixed this and stop giving people more aggravation that they already have, i did put insurance and this need to be investigated more, ashamed on you guys !! Best buy orange park fl

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A terrific product for a very reasonable price!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are more expensive gaming headsets, but the Turtle Beach – RECON 70 should be considered as one of your top choices. It has many great features which are often only offered on much more expensive headsets. It fits nicely over the ears and because of its ergonomic shape, padding and light weight design is very comfortable for long time gaming. The headphones offer a deep strong base sound and with its high quality 40 mm speakers, chatting is excellent. The mic seems to work very well as friends said that they could hear our voices clearly. The headset is designed so that the mic can be flipped up in order to provide a mute. The base sound is deep and solid, and the headset is equipped with surround sound technology which really allows the gamer to feel integral to the game while being able to sense action around them and react accordingly while gaming. We have been using the headset mostly with Xbox One and Nintendo Switch. It also works with PS4 Pro and PS4, PC and would probably work with most technical gadgets with a 3.5 mm headset jack. The Turtle Beach RECON 70 is a very well-designed gaming headset for a very affordable price. I would recommend that you strongly consider it when evaluating which headset to purchase.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect; for the right reason

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tested and bought several pairs of gaming headsets of different makes, models, and from different manufacturers. I am a bit bias and must openly admit, I really like the value and quality of Turtle Beach. These are no exception and for the right person would make a great little set to have. First, I want anyone purchasing them to understand these are NOT the high-end hear everything model headset. If you are looking for a completely submersible experience, these are not the droids you are looking for. If you are wanting a good inexpensive pair of headphones that will perform well enough to make a difference in your game play, not blow your eardrums out, and allow you to easily setup and chat with friends; then these are perfect for you or yours. I have two sets laying around of this model. One, as just a back for mine if or when something happens to my higher end model (different brand and model value). The other, so my kids can play and I don’t have to feel like a terrible parent for not wanting to hear the game they are playing and not having to charge that "Want" at the cost of their hearing. These are strong well built, very comfortable, WORK, and will last. Maybe not for the hardcore gamer but a nice starter to get you going.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends kept saying they couldn’t hear me that I needed to speak louder. Kept having to adjust the wire to fix it the issue. Moved on from them

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Dave,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Poor audio quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor audio quality, sound crackled with any movement of the wire right out of the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, spend 10 more and get the rx

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic sucks. It doesn’t work that great, and now it was a waste of money since I had to buy a new one. It’s terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic broke down like all the rest of them do. It started messing up as soon as it was too late to return it to the store. These headphones are not quality at all. Best Buy will just make you buy a new one since it’s past the return date. This is my 4th mic buying there. I am starting to think it’s a scam job. Why is Best Buy so comfortable selling products that won’t last.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Works well and is durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this headset for years between my xbox one and my pc once I got an adapter, and I've gotta say it's pretty sturdy and reliable considering the amount of times i've thrown it or caught it on the side of my desk without it breaking or even being slightly disfunctional. The mic I've heard from friends isn't bad for just like a console headset but I think the audio works well for everything including games that need spatial audio.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone went out after two months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone stopped working after two months. Previously Best Buy processed manufacturer warranty for the year. However, Best Buy acted like I was crazy and they’ve never done it. But I’ve returned things there for years under the manufacturer warranty. Huge pitb going through the manufacturer. Especially during Covid as they are short staffed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something wlse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, still not worth the money spent this is the third pair.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback; however, is there any assistance we can offer in regard to your headsets? Our Support Team is always happy to help as needed under the manufacturer's warranty for our headsets, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Cheap and it Shows

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my son's third Turtle Beach headset. The more expensive ones both broke but at least he was able to use them for about a year. This inexpensive model broke in just over two months. We will are going to try a different brand.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kristin,

      We’re sorry to hear about your experience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thanks and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    I wouldn’t purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is low an has no surround sound is pretty basic.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback. If you've encountered any sort of inconvenience with your headset, please let our Support Team know. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Started having issues within 2 months..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were cool at first, but after some weeks noticed that there would be an issue with the cord where it plugs in. You had to set the cord a certain way to make contact or else one side of the headset wouldn’t work. Definitely not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello AlbertA,

      We are sorry to hear about your experience with your Recon 70. Please be aware that your headset came with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance under that warranty as needed. That team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a hand.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a birthday present. They look good but mic doe not work. Since they were a present, the time for returning these are too late. I am stuck with them and very disappointed and have dissatisfaction.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We are sorry to hear about the experience you had with your Recon 70; however, please allow our Support Team to assist you with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you & best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Dependable, quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, these are unbeatable. Good sound quality, good microphone quality, easy set up and reliable. Very comfortable as well. All aspects regarding fit, volume, and microphone position are adjustable.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, comfortable ear cushions, and head band. I particularly like the angle of the headband to the speakers. It lets you place the headband on the top of your forehead, and still have the speakers and mic line up where they are supposed to be. I appreciate this, because I can't stand headband hair. Doing this with other headsets, puts the mic too far from your mouth, and makes it harder for others to hear you. Keep in mind, I'm not saying this headset has to be worn like this, It fits just fine in the traditional position, over the middle of the head, I just prefer not to have to fix my hair all the time, so this one is perfect for that. The speakers are only 40mm, but can still deliver a descent amount of bass, and volume to keep most everyone happy. The mic is a little shorter than other sets, but still worked just as good. In fact it was nice to have it out of the way. Muting can be done quickly, just by tilting the mic up. The volume dial is big enough to find quickly as well, right behind the left ear cup. This set (for the Xbox One) offers surround sound capabilities. The other versions are advertised as stereo headsets, primarily because the Xbox One utilizes the Dolby Atmos app, to deliver it's surround sound features to the headset. Although, even without the Atmos app, the sound direction is very good with this headset. Listening to the Atmos demo's are always very impressive with a capable headset or audio device. Even though this headset is made for the Xbox, it can work with anything that has a 3.5mm headset jack. I tried it on my phone, and other consoles, it worked just as good, but didn't get that rich Atmos sound, it does with the Xbox One. Overall, this is a great choice for style and sound with a budget in mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound constantly cuts out. I have to unplug it and plug it back in. The microphone doesnt work. Everyone only hears static. Very disappointed with TB.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience with your Recon 70. Please allow our dedicated Support Team to assist you with your headset under its manufacturer's warranty. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good Sound and Value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones Whats in the box ————————— Headset Recon 50X Gaming Headset for Xbox One Microphone Removable Microphone Guide Quick Start Guide Pros —— 1. Cheap, its only 40$ 2. Its got a removable mic 3. 3.5mm jack makes it compatible with most devices 4. 40mm driver produces good bass Cons —— 1. None at this time Review ———— The headphones are great, its got a nice build quality and I think it will last for a while. The color combination kind of goes hand in hand with my xbox colors. I have a large head and this headphones fit me very well. The 3.5mm connector makes it universal and I can connect it to my xbox or I can also listen to movies on my tablet The Bass, Treble and Mids have a good tone and it is very clear. I used the headphones to make a few Skype calls and the other party can hear me clearly. I am left handed and I like the mic placement on the left side, the mic be adjust to fit either left or right… Overall I think it is a great set of cheap wired gaming headphones.

    I would recommend this to a friend
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