Customer Ratings & Reviews

The people who delivered the 85” TCL TV were very knowledgeable in performing the installation and set up of the TV.

They did an amazing job putting the TV where I wanted. I outlined the dimensions on the wall with painters tape and they where able to get close to what I wanted. Fast and accurate service.

The Geek team mounted the TV, installed the cables and wires super quick and the Sound System in a blast.

Had great customer service was very prompt and communicated throughout the service. Professionally done!

Geek squad was amazing. Two guys showed up early were very nice worked fast and hung up on the wall the TV in about 20 minutes great experience

Previous mounting TV over fireplace was greatly & neatly placed over fire place. Centered was no problem. Very informative.

They did a great job and cleared it with property management (and sent a document for insurance/etc)

Guys did a fantastic job mounting my 75” TV. showed up exactly at the scheduled time, Guys were super nice and even took away my old TV. Highly recommend!

Installing was easy for James and Mike, the wall mount we had was sufficient for the new TV.

The Agents were running ahead of schedule by several hours and called to ask me if it was okay to come by early. I was very pleased with their speed, and they ended up getting everything installed in under an hour. The technicians were very friendly and easy to talk to. They made sure to take all garbage with them as they left, and even vacuumed my entertainment center and carpet to remove any dust produced during drilling and installation.

The geek squad agents did a phenomenal job measuring, drilling and mounting the flush Mount TV. They were meticulous in the install and made sure the TV was centered and the area was cleaned as they drilled.

This is an excellent value, because they will deliver all purchased items and install them, even to further out remote areas for a little extra. Just make sure you have purchased all the cords, adaptors for hooking up composite operated VCR to HDMI ports, also a surge protector and HDMI cable because they do not come with a new TV. They even removed my old CRT TV that was about 100 lbs and had to go down stairs. I moved furniture around, out of the way, ahead of time, this gives you time to clean and vacuum those spots.

Tv expertly mounted by service professionals who definitely know their business.

Delivery was to small town church, 26 miles from my home. Notification was received as promised, the day before delivery, and the time frame was met, which enabled me to be at the church to receive delivery. Installation was handled very smoothly. This was an excellent experience and contributes to my enthusiasm for making large purchses of electronic from Best Buy.

Fast, efficient, and professional in installing the TV

Fast, efficient and reliable. Very helpful in explaining how to best use the TV. Also guided on best position to hang the TV on the wall (it is 100 inches!). Very accommodating, as allowed me to quickly add Govee light strip at the back before they installed. Very happy with Geek Squad service!

Excellent work. Quick, efficient and Professional. A great help!

The local technicians that installed my TV, sound bar & respective mounts were excellent. They were careful in handling all products & respectful of my home. They were prompt, professional & gave valuable advice & tips. I didn’t give a 5-star review because I was not pleased with the Geek Squad call center that was suppose to support the local technicians. My first appointment never was scheduled, even though I received confirmation stating otherwise. On another call made later, I was given erroneous information about what service would be performed & the associated cost. Another reason for the less than perfect score was because I feel the prices charged for Geek Squad services are too high & should be reduced. Just like Best Buy, the local employees are knowledgeable & good but the national staff that supports them is full of wrong information, false commitments & terrible communication skills.

Geek squad is an amazing service and worth it everytime. Not only are the crews polite and professional they complete high quality work. This service gives me as a disabled veteran the peace of mind the job will be completed efficiently and covered if issues arise in the future.

This 75” tv looks great and the picture quality is beyond what I imagined. The colors wow! The blacks are definitely dark black, reds are deep red. Alk the colors are more intense. We live the picture quality. An overall great puchase & for the price, it was a excellent choice.