Customer Ratings & Reviews

The guys from Geek Squad were professional, knowledgable and very helpful with the installation, setup and assistance with operating our new TV.

Frank and Barney did a great job installing my mount and hanging the 75 inch LG. They were quick; knowledgeable, personable, and considerate. They made sure I was satisfied with the work they performed and cleaned up everything afterwards. They make a great team snd they probably receive a lot of accolades. Grest job.

The squad was great at their job. Professional and friendly, they installed it quickly and made sure I knew how to use it.

Great services the guys that helped mount my tv were very friendly

The agent mounted this to the wall and hung my tv on this. Very quick and professional

The Geek Squad did a get job of installing the wall mount and were very professional.

The original installers where terrible, in over thier heads. If that wasn't bad enough, they scratched our new TV console. Best Buy stepped up and sent a new crew who went above and beyond, did a great job!

The agents were polite and worked efficiently and collaborated with me on finding the ideal placement of my 75 inch TV in my new apartment. Upon request, they also covered the cord with an adhesive attachment for me. Both were very nice gentlemen and worked well together.

Was very impressed with the installation. Professional, knowledgeable!

The geek squad showed up right on schedule, briniging my new 77inch TV with them. They took tge old TV down and mounted the new one and then carefully hooked up all the connections for my surround sound and multiple media components.

It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

5 stars to the 3rd party company hired to install/mount my TV. Best Buy gets 0 stars for the ordering process ans customer service. All their installations ans mounting are done via a 3rd party. Mike, the person that mounted my TV, was absolutely amazing.

Agents were professional and personable. Answered all our questions. Efficiently installed our new tv. Upon realizing the original wall bracket didn’t work with our new tv, was able to suggest the appropriate wall bracket, sell and install a new wall bracket without having to schedule an additional installation appointment!

I used the Geek Squad’s TotalTech Service to deliver such a big TV and its Sound Bar since I did not want to try to be creative with packing/driving it home. The two men that delivered my new Sony TV and Speakers did as expected, with one minor fault on both of our parts regarding the vibrant nature of the picture quality - I did not ask them to adjust it and they did not ask if the picture quality was what we wanted. The vibrant pictures/images were almost too glaring to comfortably watch from now to the end of my TV’s time and I may have had to call them out again. However, I am tech-minded and consider this to be a simple LOL type of situation, since I can easily make the adjustments to my liking. Other folks may have thought to ask for the vibrancy to be adjusted before the guys left, but these “other folks” may not have thought about it until the shiny new ownership wore off and felt the need for the Geek Squad to make a second house call. The potential for a second house call is the only point of contention in this matter.

The installation was excellent! They called an hour before to let me know that they were running a little later than expected. They showed up when they said they were and were in and out very quickly. They were polite and left the job area neat.

TV installation by geek squad was very good very professional and good cleanup afterwords I’m very satisfied with their work

Service was great. I wld suggest this person in the future

Latisha and josh did a great job ! They were very professional and friendly and very knowledgeable !

the people install the tv were friendly and Curties. they knew their job well.

They did an excellent job putting my tv on the wall centered properly