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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and set up all my stuff incljding installing my mount and made sure Ll my work stuff was even connected back up!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVs mounted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil & Tim mounted 2 tvs and they were awesome! They programmed all our devices and even covered the wires with the cords covers my husband was preparing to do(thank God). They were very friendly and knew exactly what they were doing, very quick & clean. Awesome Awesome work!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his partner did an amazing job. Fast and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know how to hang a tv. In and out in no time. Looks great. Good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Had issues with Amazon Prime app after they left thou. [Note: Installation fee quite expensive for a 30-min or less install time.]

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional , experienced and friendly, we are very happy for the service they provided us even it is hassle to make appointment and keeping in timely manner , after the third time made the appointment they came 24 hr early and done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast, efficient, and super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fast, efficient, and super friendly. They installed two TVs and a wall mount for me with no hassle, and took the time to answer all my (many) questions. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called ahead to let me know that he was on his way. Very personable. Had a great sense of humor and not afraid to explain exactly what he was doing. The installation was completed with no issues. Clean up was done without asking. I would have him back for any job!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was very professional and knowledgeable. Install was quick and they answered any questions that we had. I will definitely use them again for other TV installs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very good and installed our new TV above our fireplace and removed and hauled away our old heavy non smart TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and value. We love how it mounted and will enjoy it for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two Best Buy installers they came to install my television. I was very impressed at the ease in which they were able to do it. At first I was going to do it myself but my wife talked me into having it done. I am glad that I did because I could see where I would’ve run into some issues that I was unaware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that mounted and serviced my new TV performed all service skillfully and was able to answer all my questions. He went above and beyond what I expected in testing to make sure my internet connection was stable and sufficient for the location of the TV. He measured carefully to be sure the TV would fit on the existing mount without drilling additional holes in the wall. He set up my cable box to the TV and waited until everything was working properly and instructed me in accessing all the features of the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Install Team - Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job installing my 65 inch TV over my fireplace. They had the expertise to get the job done perfectly and in a surprisingly short period of time. I could not be more pleased and would not hesitate to recommend Geek Squad installers to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to the concrete brick wsll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service! Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's installation of my TV's was amazing. They were fast, efficient, friendly, clean and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and knowledgeable. They were also patient and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was superb!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the tv were excellent. They made sure everything was working properly before they left and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very thorough, courteous and knowledgeable. I already had a wall mounted TV that the new one was replacing, and it only took them about 20 minutes to complete the setup. I was very satisfied with the work they had done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and answered all of our questions. They were courteous and on time.

    I would recommend this to a friend