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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 178 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the excellent protection and snug fit this hard shell case provides for their Samsung Galaxy Note20 Ultra. Many appreciate the case's attractive color options and high-quality feel, although some find it lacks grip and is a bit pricey. The case is described as easy to use and relatively lightweight. While some find the cost high for what's offered, others feel the protection justifies the expense.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-178 of 178 reviews
  • Cons mentioned:
    Grip

    Rated 2 out of 5 stars

    Slippery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the kind of case I expect from UAG. It's simply not a a good case at all. This thing is extremely slick and has no grip to it all. Returning it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case that's made to last for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and fits comfortably easy to hold in hand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice shape and color, feels sturdy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far but will change review if needed.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 2 out of 5 stars

    Nice phone case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case color. The case is very slippery. When you set it screen down the orange corners actually kind of grab onto surface. I just don't like how slippery it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Note20 Ultra review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulky but meets my needs in protecting my device. I would purchase it again in the future if needed and have no reservations in recommending it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First time using this UAG style case.....ehhhh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is too boxy on the phone. Would have liked a flat back instead of the raised middle. Sides of case also don't feel that great when holding the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why would BestBuy have a contract with this compan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! L O V E D the Way it Looked On here and their own website, however once I received it - I was SO disappointed. It felt so cheap! If I didn't buy it from BestBuy directly I would have questioned its authenticity. It's all one piece which is fine BUT the material doesnt seem like it could possibly absorb any impact. The inside is hard plastic with a diamond plate pattern on it. Which is not a different material or raised in any way! I really wanted to love this. I'm so sick if Otterbox & Lifeproof!! If I Had To Bet. I would go with phone is breaking - Not Case is Saving! (Totally Just Made That Up!) SIDE NOTE: They have a lot of cases with the BBB !! They don't back up their warranty. Also if you do decide to try it. I suggest Buying it from Best Buy or another "Authorized Retailer" as the company themselves is unreliable. As ridiculous as that sounds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mat finish and has good grip when holding. Ps can u add kik stand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited too long for a phone protector that is very hard to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phoen case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and nice case to have on your phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as for other phones..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same case for my Samsung S20 Ultra 5g and loved it.. dropped a couple of times and no damage. I decided I love this case because I am a combat vet and well OD green is my .... Yeah, Well getting this case for my brand new Note20 Ultra 5g was the biggest mistake I made. Within the first week, I barely dropped it off my lap on a rug and it shatter the glass both front and back.. Thankful for insurance both after buying a $1400 phone, and paying a $250 deductible I will never buy one of these again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sloppy Merchant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received an open, used case of undetermined brand/model instead of the UAG Civilian in Mallard. Seems to me like Best Buy shipped a returned item rather than a new one. How else to explain someone's used case in a UAG Civilian box? Lost all respect for the chain and will shop elsewhere. Cost me the difference in the sale price and reordered ordered direct from UAG.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    too slippery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like this case had to return it because the shale its made of plastic that its too slippery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week after buying it did absolutely nothing to protect my Brand New Note Ultra 20 from a small drop that shattered the glass. Do NOT recommend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Re

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone 3ver. Powerful with long battery life. Awesome camera

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it and is extremely awkard and hard to take off of your phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker that helped me didn't know what I wanted gave me the wrong item

    No, I would not recommend this to a friend