Customer Ratings & Reviews
- Model:
- 984-002009
- SKU:
- 11021807
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
to a friend
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this speaker thinking I would use it for a small outdoor gathering. Thank goodness I tried it before I wanted to use it because the sound quality was horrible. The music sounded grainy and definitely not worth $150. We had an older version of this speaker which sounded great, but unfortunately, this model was a let down.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to share your experience. We're sorry to hear this speaker didn’t meet your expectations, especially after having a great experience with an earlier version. Your feedback is important and helps us understand where improvements can be made. We truly appreciate your honesty.
great speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my daughter and it was exactly what she wanted.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad your daughter loves her BOOM 4! It's designed for vibrant sound and built for adventure. We hope she enjoys many hours of music with it.
Item not delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to review an item that Best Buy was incapable of delivering. While the item was supposed to be delivered the day after I ordered it it was delayed supposedly one day. Unfortunately it was continually delayed. After a week with no update I gave up and canceled the order as the associate I spoke to on the phone said they could not locate my item. Not impressed with Best Buy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear about the issues you experienced with your order. We apologize for the inconvenience. Please contact Best Buy to arrange for a replacement or further assistance with this issue.
Portable Bluetooth Speaker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable Bluetooth speaker plays okay. Could be louder
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback! We appreciate you letting us know about the volume level on the BOOM 4. We're always looking for ways to improve the audio experience for our customers.
Why does this speaker sound so muffled?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed! Both the Miniroll and the WonderBoom sound far superior at a much less expensive entry point. I don't understand why the boom sounds so muffled???
No, I would not recommend this to a friendBrand response from Logitech
Posted .Appreciate the feedback on the BOOM 4's sound. It's certainly not the experience aimed for, and we want to ensure you get the quality expected. Please connect with our support team so we can help address this.
Still undecided
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how long it's supposed to take for a full charge, but I have used it twice and neither time has it lasted more than 4 hours.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the BOOM 4. We sincerely apologize for the inconvenience and frustration you've experienced with its battery life not meeting your expectations. Your comments regarding charging and usage time are valuable to us, and they help us identify areas for improvement.
McLeish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a happy camper does not stay charged long at all
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your experience. We’re sorry to hear the speaker isn’t holding its charge as expected—that can definitely be frustrating. If you're open to it, our social care team would be happy to help troubleshoot or explore options. Just send an email to **socialcare@logitech.com** with:
- Name
- Email Address
- Country
- Product Name
- Brief description of the issue
We’d love to help get things back on track so you can enjoy your speaker to the fullest.
Dont buy rip off!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash they are not compatible with my other boom speakers what a JOKE!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear that the Ultimate Ears - BOOM 4 Portable Wireless Bluetooth Speaker didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com so we can help resolve the issue.
Buttons broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new device and i didnt understand thet the power button is cracked inside the speaker
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the issue with the power button on your new BOOM 4. We understand your frustration with a brand-new device arriving with a cracked internal component. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Not enough bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough bass too much treble. The beats pill is better
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the Ultimate Ears BOOM 4. We understand your disappointment with the sound profile, specifically the lack of bass and emphasis on treble. We apologize that it didn't meet your expectations compared to the Beats Pill.
Going to return it tomorrow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to return it tomorrow the maximum time playing was 2 hours on a full charge … getting a JBL was very disappointing
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you're disappointed with the battery life of your Ultimate Ears BOOM 4 and that you'll be returning it. We apologize that it only lasted a maximum of two hours on a full charge.
The Sound That Goes Boom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Grade A materials. Love the features. Reasonably priced. Did I mention it is portable and wireless? Best of all it's waterproof! The other models can't compare. Totally satisfied.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your excellent review of the Ultimate Ears BOOM 4 speaker! We're thrilled to hear that you appreciate its sound quality, features, portability, and waterproof design. Your positive feedback is invaluable to us.
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked just fine for "3" months (the last one I had worked well for over "5" years, but it became an issue as not being able to recharge. So, I went back to the Best Buy in Orland Parl IL. where I purchased it from to get an exchange, but was informed by the perosn at the return counter that a refund or exchange was only good for a 30 day period. I wasn't looking for a refund but only an exchange for a faulty product. I then asked for someone else and the young lady informed me she was the mgr. So, then I asked for another person I could speak with, and a store mgr. by the name of just BG, explained again I could only use the manufactors warranty, as my "30' day period had expired, as having purchased it in Dec., and not even checking the product to see what the issue was to possibly what was faulty with it. However, he did explain that I should have purchased one of "2" warranties which were avaialbe. This is really a sad situation, as thinking I could rely on Best Buy to stand behind a product they sell. There are multiple retailers which I could have purchased from, but this one having the product I wanted (again as having purchased there several times before) and being close to home. I will never again purchase from Best Buy, no matter what the product is, or their proximity to my home, as its rather insulting having to be told I need to purchase a warranty, rather than rely on what "should be" their reputation as a retailer, being a good business practice to do so, especially after such a short period of time!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your detailed experience. We sincerely apologize for the frustration and disappointment you encountered with your speaker and the return process. We understand your concern regarding the product's lifespan and the limitations of the return policy. We regret that the resolution offered did not meet your expectations, especially given your previous positive experiences. We value your feedback and will use it to review our customer service procedures and product support.
Horrible! Buy jbl charge 5!! Youll be glad!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a fan of the original megaboom! I even bought a second one to pair! Sound was great and the durability of this speaker is ridiculous! However, the charging port went bad on 1 of them, so without hesitation i decided to upgrade to the megaboom 3..couldn't be more disappointed!!! It sucks!!!! Volume doesn't even compare to the original! Buy a jbl charge 5 for the same price..or less! It kills this speaker!!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the disappointment you've experienced with the Ultimate Ears BOOM 4. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an ok speaker that eventually wouldn’t stay paired up
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Ultimate Ears BOOM 4. We understand your frustration with the pairing issues. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue: