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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1024 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,025 reviews
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Fantastic Game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this game and was very happy to receive a physical copy of it. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    DO THIS FOR MAXIMUM ENJOYMENT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an RPG that’s really a choose your own adventure/interactive story, and that’s ok. The story is great. The RPG tropes, self awareness, and humor are great. If you are a fan of SNES era RPGs you need this! It is pretty normal RPG at first glance, linear at second look, and incredibly deep if you look closer. There are three endings and the game knows which order you do them in to some extent. Toby Fox makes very creative use of metadata (used to remember your actions for RPG story progression). Some say to go thru without killing anything first. But I am glad I went through completely blind the first time, playing like a normal RPG. I prefer not using guides with most my games. It was a more pure experience. Watch the videos after you’ve played thru the normal and the pacifist routes on your own. If you do decide to go thru without killing, you CAN’T KILL ANYTHING. Yes it can be done. Yes it is a bit tedious. But It’s only an 8 hour game, If you accidentally gain EXP, quit and reload your save. Get on the fandom wiki or look up the ign pacifist guide. Looking up enemy battle strategies is great as a last resort. Generally these sites are spoiler free, as long as you don’t read too far ahead or only read the battle strategy. Some spoiler free tips about keeping items. -Search online for “ What Items Are Important to Keep for Later on?” Spoiler free on redd-it. -Sell infinite amounts of dog residue in the secret Temmie Town. Finally go download the sequels, Delta Rune chapters 1 and 2, for free. Yup free. On any console or PC. Enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 4 out of 5 stars

    a Great Indie Hit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a good and unique game, although not without its flaws. The game play, writing and art are a weird yet mostly successful mix of comedic self-parody and earnestness. The core fighting mechanic involves controlling a little heart, dodging obstacles to avoid damage. To engage with the enemy, you can choose either to fight or to interact and talk. It's unique, fun, and the game constantly riffs on the concept. There are a handful of puzzles. They are okay but not inspired. The writing is full of jokes, meta-humor, and absurdism, and there are a cast of memorable characters. I enjoyed this side of the game a lot. I found the story mixed, though. The broad strokes of an underground realm of monsters is good, but it's overly complex and confusing, partially due to a reliance on exposition dumps, and there are about twenty endings, which rob the game of its narrative momentum about halfway through and start to grate. I wasn't very emotionally engaged. The art is very basic, largely in the spirit of self-parody, but about half of the character designs are actually really strong, and there are some pretty environments. However, the other half is pretty bad. Some of the in-world character designs are not even intelligible, and there's an absence of animation which, while joked at, seems lazy. The music is unreservedly excellent. Overall, if just due to its sheer oddity, I have to recommend playing this.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Fun so far. Glad to add to the collection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is fun. Like the overall game play. Definitely worth grabbing

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game and I love the pamplet it comes with...

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Beautiful game

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! After playing the game I was floored, it's an emotional ride that really allows us, as people, to show where we stand in our own everyday, internal struggle. It gives us the power to make decisions as we please, but also reminds us that for every action there are consequences, both direct and indirect. When we find out how characters are connected to each other, one wrong move, can have devastating effects on others, and even ourselves. This game is a wonderful addition to any collection, especially if you're a fan of early NES and SNES games. It has a nostalgic feeling that could only be compared to Earthbound (or the Mother series in general) while still standing on its own feet.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Play this if you haven't yet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first played Undertale when the game first released back in 2015. The emotional rollercoaster this game gives you as you adventure in a pixelated world meeting a large diversity of monster personalities is truly one of a kind. Now that the game is several years old, I decided to buy it again for the switch and experience it all over again. If you haven't played the game yet, go in with no spoilers. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music, Story

    Rated 5 out of 5 stars

    Excellent game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The story, characters, music, gameplay…all wonderful. It has a simple, pixelated style and an unforgettable cast of characters. It's one of the best RPGs I've played in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Under tale but over whelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the games on my Christmas list, I purchased this on one of the little cards at the store. I really like this model honestly. I mean, I like the physical cards, plus they can be resold (although I haven't done that in 20+ years) but this has to be better for the environment. Game is just good fun. And hard. And makes you think. It's really hard to describe. There's this skeleton, and he does stuff? You should try it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game and shipping was super fast! It was fun to replay on the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music, Story

    Rated 5 out of 5 stars

    Undertale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An rpg with some bullet hell influences on combat. Gameplay is fine, but come for the excellent characters, story, and music.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Ordered online, shipped to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is cute. Ordering and pick up were a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    old school fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great old school style RPG. I dig the music and the comedy. It is difficult at this times though.

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    A Must-Play Indie Game

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided this game when it first came out due to its particularly rabid fanbase, but playing it now, I can definitely see why "bullet hell morality simulator" is so well loved. the characters are delightful, as is the humor. I really enjoyed the boss fights too, especially the last one (I played the neutral route). the music is god level. I wasn't exactly a fan of the controls though. it may have been my joycons but I feel like they could've been better.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Underrated game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a popular RPG game I bought because I was curious what it was like. I had watched a lot of gameplay video and wanted to choose my own path. Such a clever “choose your own” gameplay design. I was not disappointed by this version at all. Kudos to the developers and making this game available for on the go switch players. Highly recommended! Undertale plot: A human child with a unknown gender calls into the underground realm full of monsters. The human child will go on a adventure to find a way back to the surface realm. The child will meet many friendly monsters from Toriel, the motherly goat like creature, to Sans and Papyrus, the funny skeleton brothers, to even fish warriors, scientist dinosaurs, robots, all the way to Asgore, the king of monsters. There will be different endings depending on who you kill and spare. 3 frightening endings that depend on violence or mercy. Will you save all monsters or destroy them all? You decide. **WARNING** consequences and judgement at the end of the game.

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 5 out of 5 stars

    Excellent "indie" RPG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is an enjoyable RPG essentially developed by one person. The game borrows a number of elements from the SNES game Earthbound. The story of Undertale is fun, and you're expected to play through the game multiple times to find all of the endings. The art and game's soundtrack is excellent, and the six hour story is well-worth your time to play.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Fun game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game, fun game play through the end of the game. Cool old school graphics. Great soundtrack!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Undertale !!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game i loved it !!!! I recommend this game to eveyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undertale Nintendo Switch Version Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is already great to begin with. The game isnt demandeding whatsoever in terms of hardware meaning it has 0 issues on the Nintendo Switch. Its a great game to take on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing game! Classic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game will change your life. Please if you haven’t, play the game! Go blind, don’t look anything up about the game, just enjoy!

    I would recommend this to a friend
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