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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1011 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,011 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Unique and fun game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale was a unique and fun experience with its storytelling and gameplay. The gameplay was definitely challenging at times but you get the hang of it but might have to try multiple times to beat the bosses.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Undertale

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of history’s most important games. It proved that every choice has a consequence. Also every fan base has its limits.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game fast delivery good price shop again from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful game

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! After playing the game I was floored, it's an emotional ride that really allows us, as people, to show where we stand in our own everyday, internal struggle. It gives us the power to make decisions as we please, but also reminds us that for every action there are consequences, both direct and indirect. When we find out how characters are connected to each other, one wrong move, can have devastating effects on others, and even ourselves. This game is a wonderful addition to any collection, especially if you're a fan of early NES and SNES games. It has a nostalgic feeling that could only be compared to Earthbound (or the Mother series in general) while still standing on its own feet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The most unique RPG experience available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game kind of throws you in without much explanation of gameplay mechanics. There are 3 paths to victory: pacifist, neutral, and the path of violence (I forget the specific term used). For the pacifist ending, you must not kill a single enemy throughout the entire game. You have to either flee or talk to the enemies and listen to their feelings and get them to leave or give up. You earn no experience (called love) for this and just a little bit of money. So for the pacifist ending, you will finish on level 1. The game tries to urge you along this path without ever really letting you know that if you kill a single enemy that you change the ending. The pacifist ending seems to be the preferred path the first playthrough of the game. The neutral ending means you kill some monsters and let some live/go. The path of violence is the one where you kill every monster in every fight and let none flee and you never run, this is probably the most difficult path. The game itself is bizarre and fascinating and I've only dropped it a star for the lack of explaining the finer points explained above.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game has been out for years and though I've watched many playthroughs of it, playing the game is somehow even better. Such a good game for all ages and one that will absolutely go down in history.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent title

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is rare to find a physical copy of the game at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game of skill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game has a lot of old school graphics and does great in increasing the level of difficulty. Loved playing it with my son. Side note: It has some vocabulary words that are good for school aged kids.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent hard to find physical game!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent quite some time trying to find this in physical media. Finally found it at Best Buy. Maybe order and it was delivered within two days. Absolutely fantastic and great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play this if you haven't yet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first played Undertale when the game first released back in 2015. The emotional rollercoaster this game gives you as you adventure in a pixelated world meeting a large diversity of monster personalities is truly one of a kind. Now that the game is several years old, I decided to buy it again for the switch and experience it all over again. If you haven't played the game yet, go in with no spoilers. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun title!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted it. I never heard of it. Now we are both addicted, reminds me of the original King's Quest for some reason, maybe because of my son's age? Great fun!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game. Fairly easy to beat. My son (12) beat this in about a week.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon as I told my son this was going to be available he had to pre-order it. He has played it through a few times with the different objectives and has enjoyed it each time. Lots of replayability.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun and Retro - get any better than that?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game with it's old school retro RPG style, fun sarcasm and unexpected action. With variable end scenarios and something that does not take too long the family all can enjoy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still enjoy this game, and now on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the characters, music and different play-style of this game. The bullethell is fun to maneuver and the varying enemies make it interesting. And Undertale being on Switch now just makes it easier to play on the go. Once you beat the game once or twice there's admittedly not a lot different to do, but it's still a fun play all the same. Replay-ability is just minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game, fun game play through the end of the game. Cool old school graphics. Great soundtrack!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this as a game that you should buy for the Switch. It's got some interesting ways to play that make it more enjoyable than some games of the same variety.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother and he loves it! I’ve already watched people play Undertale on YouTube so I know what it’s about and it’s a neat game. I recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is an amazing game with interesting characters and a captivating and emotional story. Your decisions in the game impact the ending, and it is interesting to discover the game’s various endings depending on your decisions throughout the story. The graphics are simple, but the experience playing the game is anything but. I’d recommend this game to fans of RPGs and story-intensive games. I promise you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indie game. Very quirky and smart. Many paths can be taken in this game so replayability is very enjoyable. You're going to have a good time.

    I would recommend this to a friend
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