Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1024 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,025 reviews
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Quirky, fun and chaotic

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you havent had a chance to play Undertale yet, you need to. Toby Fox did a great job creating this world and despite the old -school graphic style, it holds up to any game today. The writing is clever, the characters are unique and lovable, and the music is by far some of the best I’ve heard in a video game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Great game and Earthbound vibes

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game has a lot of good qualities and is a game you don’t have to rely on hurting people and if your into old style rpgs it’s a good one for you and I feel a lot of earthbound players will appreciate this

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    The most unique RPG experience available.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game kind of throws you in without much explanation of gameplay mechanics. There are 3 paths to victory: pacifist, neutral, and the path of violence (I forget the specific term used). For the pacifist ending, you must not kill a single enemy throughout the entire game. You have to either flee or talk to the enemies and listen to their feelings and get them to leave or give up. You earn no experience (called love) for this and just a little bit of money. So for the pacifist ending, you will finish on level 1. The game tries to urge you along this path without ever really letting you know that if you kill a single enemy that you change the ending. The pacifist ending seems to be the preferred path the first playthrough of the game. The neutral ending means you kill some monsters and let some live/go. The path of violence is the one where you kill every monster in every fight and let none flee and you never run, this is probably the most difficult path. The game itself is bizarre and fascinating and I've only dropped it a star for the lack of explaining the finer points explained above.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Good gift for any age

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson, 8, and he loves it. It keeps him occupied well during car rides on his Switch. Good gift for any age.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Absolutely awesome and fun!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I was buying this for loves this game. She was really excited and played it immediately after opening the package. Its fun, the soundtrack is amazing and its great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game my son loved it and he recomends it to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Price

    Rated 5 out of 5 stars

    Undertale - Physical edition !!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer the physical editions and that is why we chose this version. Best Buys has the best games at the best prices

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 4 out of 5 stars

    Best indie game ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just give it a few in-game hours before judging it by it is graphics, this game is amazing, the music is unique, the story will break you. I am pretty sure that this game is going to be a great addition to your collection, it is currently hard to find in other retailers.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    One of my favorite games!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gameplay is a fun, lite bullet-hell. The characters are compelling, and the story is sure to leave you in tears at times. DO NOT OVERLOOK THIS GAME!

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 5 out of 5 stars

    Interesting Title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child absolutely loves this game. The characters, the story, the music, just keeps you involved. Worth giving this title a try, it is surprisingly good.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun game!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. So much fun. A value and a must for having a physical copy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still enjoy this game, and now on the go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the characters, music and different play-style of this game. The bullethell is fun to maneuver and the varying enemies make it interesting. And Undertale being on Switch now just makes it easier to play on the go. Once you beat the game once or twice there's admittedly not a lot different to do, but it's still a fun play all the same. Replay-ability is just minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    great game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool story line, very intellectual game even kids would enjoy. My son is 10 and absolutely loves it. Its a bit nostalgic with the 8 bit graphics

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Short but incredible game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this game, and it’s even better to play on a Switch!! It’s a work of art, everything from the music to the simple 8bit graphics to the humor. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Game for a Great System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is an amazing RPG, having it available to play on the go anywhere I want is one of the coolest things I’ve experienced all year long. I urge you all to pick this game up!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Awesome Game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is very fun, short, and has a great sense of humor. The game has multiple endings and phenomenal music so there is loads of replay ability.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and pick this up really endearing game that is different than typical RPG games. Combines a lot of different systems and tells a great story.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Don't judge book by its cover.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game with an incredible soundtrack and gameplay. Don't let the simple graphics fool you, this is a deep engaging game!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Best Indie title in a long time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game by Toby Fox. He recorded the music, wrote the game, programmed it, and did all the rest. a truly great one person designed experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present - bit hit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 12 year old grandson. He said he loves it.

    I would recommend this to a friend
Sponsored