Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,024 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun title!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted it. I never heard of it. Now we are both addicted, reminds me of the original King's Quest for some reason, maybe because of my son's age? Great fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play this if you haven't yet

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first played Undertale when the game first released back in 2015. The emotional rollercoaster this game gives you as you adventure in a pixelated world meeting a large diversity of monster personalities is truly one of a kind. Now that the game is several years old, I decided to buy it again for the switch and experience it all over again. If you haven't played the game yet, go in with no spoilers. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    My son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon as I told my son this was going to be available he had to pre-order it. He has played it through a few times with the different objectives and has enjoyed it each time. Lots of replayability.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun and Retro - get any better than that?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game with it's old school retro RPG style, fun sarcasm and unexpected action. With variable end scenarios and something that does not take too long the family all can enjoy this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and easy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game. Fairly easy to beat. My son (12) beat this in about a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still enjoy this game, and now on the go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the characters, music and different play-style of this game. The bullethell is fun to maneuver and the varying enemies make it interesting. And Undertale being on Switch now just makes it easier to play on the go. Once you beat the game once or twice there's admittedly not a lot different to do, but it's still a fun play all the same. Replay-ability is just minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this as a game that you should buy for the Switch. It's got some interesting ways to play that make it more enjoyable than some games of the same variety.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother and he loves it! I’ve already watched people play Undertale on YouTube so I know what it’s about and it’s a neat game. I recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent title

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is rare to find a physical copy of the game at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite games!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is an amazing game with interesting characters and a captivating and emotional story. Your decisions in the game impact the ending, and it is interesting to discover the game’s various endings depending on your decisions throughout the story. The graphics are simple, but the experience playing the game is anything but. I’d recommend this game to fans of RPGs and story-intensive games. I promise you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great indie game. Very quirky and smart. Many paths can be taken in this game so replayability is very enjoyable. You're going to have a good time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fun game, cool manual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a really unique game, definitely worth a try. The physical copy actually includes a little manual unlike most switch games. Definitely worth picking up

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Pretty cute game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still mad no one told me that I could save the goat mom in the beginning by just hitting Spare 24 times I just figured "well, i guess i gotta just hit her until she's at low health" and then yeet. I haven't beat it yet but I'm having fun so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn't expect there to be a physical copy, but glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a Physical Copy of the Indie Darling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At a glance, Undertale appears to be a throwback to 16-bit RPG classics like Earthbound. It is, but it's so much more. It's has a basic RPG backbone, but it's also a hybrid rhythm and shmup game if that makes any sense. For those of you that require a physical copy of the game, this is the way to go. If not, it's cheaper on the eShop. In either case, you owe it to yourself to try out this game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game to play

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it deserves its hype and playing it on the switch is definitely in its favor since it’s not too graphically demanding and such.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great action rpg game, strongly recommended for all animated series fans. One of Nintendo Switch gems, all ages , no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah it's pretty great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're thinking about buying this, just do it. It's nice to have a physical copy of this.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    amazing and wonderful game

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game, and amazing storieline. Going right now to my collection

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Quirky

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quirky wierd odd are just some of the adjectives I heard while getting it at the store. They forgot entertainingly imaginative.

    I would recommend this to a friend
Sponsored