Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1024 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,025 reviews
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    One of my favorite games!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is an amazing game with interesting characters and a captivating and emotional story. Your decisions in the game impact the ending, and it is interesting to discover the game’s various endings depending on your decisions throughout the story. The graphics are simple, but the experience playing the game is anything but. I’d recommend this game to fans of RPGs and story-intensive games. I promise you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 5 out of 5 stars

    Out of the box rpg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible story with more than meets the eye. Unique and fun battle system and amazing writing and music. Must play

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Start your journey

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is fun I enjoyed the game. The story is good.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Finally a Physical Copy of the Indie Darling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At a glance, Undertale appears to be a throwback to 16-bit RPG classics like Earthbound. It is, but it's so much more. It's has a basic RPG backbone, but it's also a hybrid rhythm and shmup game if that makes any sense. For those of you that require a physical copy of the game, this is the way to go. If not, it's cheaper on the eShop. In either case, you owe it to yourself to try out this game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Wow, amazing inside the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game because is a great game with funny story AND very hard gameplay of rpg. Oh, in the box you have the game with comic mini of prologue of game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game and in great condition. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    I was surprised. Worth the purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game. I bought it for a child as a gift. She has played through it 50 some odd times. I asked her why and she showed me. This game is very deep from what it is. Old school gaming feel with so many different endings. But thats not all, there are different play styles also like passive or aggressive. The characters are pretty funny and entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Not earthbound but close

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished the real earth bound was on Nintendo Switch like 1 2 and 3 earthbound beginnings or a remaster into a 3D design like what ness and Lucas look like in smash brothers ultimate character designs what beauty it would be like to see the earthbound games in that design type lol anyways I hope for earthbound 4 but I definitely highly recommend all the games Toby Fox makes this game will make you want more of what he makes and the beauty and attention to detail will blow your minds and if you have not played delta rune CHECK IT OUT LOL

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    A postmodern RPG classic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a brilliant and smartly designed game that understands well what makes a good RPG work; so much so that it can upend expectations and deliver something that’s almost a satire of the genre. It’s been a long time since we’ve played a game that manages to surprise so often and in so many unique ways, and even if it doesn’t look like much, Undertale has way more going for it under the surface. Excellently written characters, a genre-bending battle system and a solid soundtrack make this one an easy recommendation, especially to RPG lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Waiting for Deltarune now

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun! Challenging at times but not impossible depending on the route you take. Multiple endings and the game encourages lots of replaying. The physical comes with a little pamphlet book with the intro story on it for a cute touch. There are some parts of the PC version that are inaccessible on the switch (like going into the game's files) but still very pleased. I've had the digital version for a while now and decided to get it physically as well

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    undertale

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not done with the game yet, but so far it's a wonderful experience, and would recommend this game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The most unique experience for the Switch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from playing this on the Steam Platform and yes there are subtle differences but essentially still the same great game. I would consider this to be the Gold Standard for Indie games publishers must use for future inspiration. You can choose from 3 different paths: Pacifist, Neutral, or Violent and you will absolutely love the game regardless of which one you decide on. One of the best RPG style games available and had no hesitation picking this one up when I realized it was coming to this system.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The Legend

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played the game before buying my son a physical copy and I was super happy I did. It’s a retro styled rpg that has multiple endings but the true ending only appears when you’ve played the game as a TRUE pacifist! (Meaning: if you think you can kill people and then restart as a pacifist- you’re wrong!) I think that’s says enough in itself.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    Kids love it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this game to be very difficult but my 12 year old had no problem with it. Pretty cool retro graphics too.

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Undertale too tall for tales

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game with lots of replay ability due to the multiple endings. The art is whimsical 8-bit and the music catchy! I bought the physical edition as a collectors item, and am playing the digital version on the Switch which is the best console to play on in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Great game!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played this for a while now, and it's great. Versatile gameplay, fantastic characters, humor, and fun retro style music!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    Challenging but amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this game, it is a tad challenging at parts. But once you get the hang of it, it is an amazing game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Charming RPG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great retro throwback with witty writing, an engaging story, and multiple ways to play with branching story paths.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game. Bought as a Christmas present for a teenager. She is a fan of the game and is enjoying the Switch port.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Good game for all ages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful game with a lot of surprises and fun.would recommend for rpg players

    I would recommend this to a friend
Sponsored