Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1024 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,025 reviews
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Awesome game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. It’s really awesome. My sister loves playing g.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Great game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game with a fantastic story. Awesome visuals and great gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best price at Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game for Switch and terrific price. I looked all over and found it here!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Worth a playthrough

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting game concept, definitely had me invested from start to finish. I feel it holds up to the praise it’s received thus far. Not a game you’re going to invest months or even weeks into, but a good title to experience for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Undertale for Nintendo switch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to see a physical copy of undertale, for a modern console. And for an affordable price. Not to expensive, nor cheap. A great way of game preservation

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    One of my favorites

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't 100% know what I was getting into when I dove into this game. Turned out to be a phenomenal experience. Excellent writing, great music, interesting bullet hell mechanics. I have had friends who aren't big gamers eat this game up. It's hard to encompass what I like about this game into this review. If you are on the fence, just take the dive and go for it. I am sure you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 5 out of 5 stars

    A Charming Tale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game has personality for days. The music is fantastic. Compelling story from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The first RPG that truly gets you

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale uses traditional dungeon crawler, and top down shooting gameplay methods coupled with a unique amount of control over how you tackle battles to create a most memorable gaming moment. With options such as pacifism being a valid way to best Toby Fox's creation, you never know where your choices will lead you!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Underappreciated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute masterpiece, everyone should experience this. Game feels extremely simple but like an onion, it has tons and tons of layers to dig through. Game music is probably the best I've ever heard!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Fun game for all!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game to play for all ages for Switch! Would recommend to all to purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Something different

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A weird game with good music and aspects of gameplay, worth checking out.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A truly great indie game

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great indie game with a great story, characters, and gameplay.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Overrated for a reason

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best indie games ever. Culturally relevant for a reason and a great value for the proce

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A different kind of game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great story and varied gameplay make this a classic, especially if you're into retro rpgs

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this game for the PC a while ago and was so excited to see it come out on such an easy platform to take with me where ever I want or go. This game is great. The story telling the rpg aspect and the whole twist of how you can play. If you have never played before and have a switch then this is the place to get it. If you have already played and loved this game, get it again so you can take it everywhere with you

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Fun game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun game that mixes up the usual formula of a rpg.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Unique gameplay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is different than anything I’ve played before. I’m not far in but so far I like it. It’s a unique RPG where you don’t even have to fight if you don’t want to. You can charm them or compliment them for example. The graphics are old school 8-bit and it sort of reminds me of the early South Park graphics - not exactly the same but I got that vibe. Cool game, worth $30.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Big Heart

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar music, heart-warming plot, great old-school RPG vibes.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Nintendo Switch Game

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this for my daughter & she loves the games, quality & service we got there at Bestbuy. Looking forward to coming back again

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Unique story and in SNES style

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school game. Comes from the era of SNES. Has a unique battle system and great story to the game. Very well written about being in the land of monsters and trying to get home. There is a lot of text, but it is kept interesting with different fonts and styles. You also don't have to kill your enemies and have the choice to spare the enemy.

    I would recommend this to a friend
Sponsored