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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,024 reviews
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    First game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a beginner game for switch. Love the quirky story line and it’s been challenging but still super awesome

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Very unique RPG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like Earth Bound, you’ll love this game. It’s so silly and fun. Very unique the say the least. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game, fun game play through the end of the game. Cool old school graphics. Great soundtrack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A postmodern RPG classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a brilliant and smartly designed game that understands well what makes a good RPG work; so much so that it can upend expectations and deliver something that’s almost a satire of the genre. It’s been a long time since we’ve played a game that manages to surprise so often and in so many unique ways, and even if it doesn’t look like much, Undertale has way more going for it under the surface. Excellently written characters, a genre-bending battle system and a solid soundtrack make this one an easy recommendation, especially to RPG lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    One of the best games

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, I would highly recommend this game to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only place to get the physical copy unless you get it online. Great game, little pricey for the copy though.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plot is very good. The color is great and the graphics is fine. It makes my grand daughter think on how to do things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Play Indie Game

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided this game when it first came out due to its particularly rabid fanbase, but playing it now, I can definitely see why "bullet hell morality simulator" is so well loved. the characters are delightful, as is the humor. I really enjoyed the boss fights too, especially the last one (I played the neutral route). the music is god level. I wasn't exactly a fan of the controls though. it may have been my joycons but I feel like they could've been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent "indie" RPG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is an enjoyable RPG essentially developed by one person. The game borrows a number of elements from the SNES game Earthbound. The story of Undertale is fun, and you're expected to play through the game multiple times to find all of the endings. The art and game's soundtrack is excellent, and the six hour story is well-worth your time to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most unique experience for the Switch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from playing this on the Steam Platform and yes there are subtle differences but essentially still the same great game. I would consider this to be the Gold Standard for Indie games publishers must use for future inspiration. You can choose from 3 different paths: Pacifist, Neutral, or Violent and you will absolutely love the game regardless of which one you decide on. One of the best RPG style games available and had no hesitation picking this one up when I realized it was coming to this system.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought game for my son, he loves it. It is retro looking but a lot of levels and many charters. He is still playing it weeks after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Legend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played the game before buying my son a physical copy and I was super happy I did. It’s a retro styled rpg that has multiple endings but the true ending only appears when you’ve played the game as a TRUE pacifist! (Meaning: if you think you can kill people and then restart as a pacifist- you’re wrong!) I think that’s says enough in itself.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Very clever indie game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is excellent. Memorable characters and story that will leave you wanting more! Easily worth full price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it physically why you can

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must own title. Get it physically if you can. Value will just keep going up. Very fun!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    An amazing indie game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of charm and heart was put into this game. It left such a huge impact and it was definitely worth buying on PC and Switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undertale too tall for tales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game with lots of replay ability due to the multiple endings. The art is whimsical 8-bit and the music catchy! I bought the physical edition as a collectors item, and am playing the digital version on the Switch which is the best console to play on in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Hilarious Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is hilarious and well worth the money. It will keep you entertained for hours and you will not want to put it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game at a great price. This game is definitely a hidden gem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game for Switch and terrific price. I looked all over and found it here!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Classic feel and lots of fun.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my kids’ favorite games. Can replay many times with different results.

    I would recommend this to a friend
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