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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,916 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my TV & Mount in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and Mitch are fabulous. They gingerly brought in the LG 86" TV. To ensure measured the entry path to determine there would be no problems. They installed the mount and TV quickly and efficiently. I applaud them for their expertise and knowledge. Thanks Guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS unmounted & installed my TV & Soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad total tech rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Greek squad did what they were supposed to do with uninstalling our mounted TV. They were professional and timely. I only wish that the total tech membership offered this service for a discount to members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting 56” or larger - wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and well equipped to install the bracket, mount the 75” tv and set up. Completed very quickly and it looks awesome on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed and mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Baker and Brian were excellent . They mounted my 55 inch Tv and connected my sound bar, Both services were done perfectly! Chris and Brian were very professional, courteous and got the job done efficiently and did not take much time. We have had Chris Baker for our last 3 in home services with Geek Squad and he has been excellent every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service that the Best Buy agents provided. They removed the TV from the mount in a timely fashion, were professional, friendly and respectful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installation of televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians uninstalled and installed 2 televisions with perfection. They were efficient, extremely knowledgeable, professional and kind. They explained everything and answered all of my questions. I was encouraged to call anytime with any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the Geek Squad did a great job mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please, only send Matt and co. (forgive me I forgot the other guys name) to my place. I've had good and bad experiences with geek squad in the past. Sometime last year an agent was sent to my apt to install a soundbar and left holes in my wall for me to patch, I literally uninstalled and re-installed the soundbar myself. However, these 2 guys are consistent in their work ethic and professionalism. They unmounted my TV at one apt and mounted TV/Sound bar at another with no issues. I'll see y'all later in the year when I upgrade my TV again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad did an amazing job installing and mounting the our 75" Tv as always. Courteous and fast. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony prevailed over Samsung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody and his partner, (Alex I believe) were outstanding. They were efficient, friendly, patient and thoroughly professional. The Sony product has excellent characteristics, and finally resolved the problems we experienced with our last two purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Communicative and arrived on time. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men were knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad swapped out my tv’s quickly and with no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had initially ordered another tv, only to find out it was not compatible with some of the other devices in my home. Best buy quickly and efficiently uninstalled the old tv and installed the new samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Nice guy too. Really knew his stuff!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad uninstalled two tv’s perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely not a simple dismounting of each tv, the team worked hard and well to ensure that everything was done correctly and informed me at each step why they were doing what was being done. Additionally, they were thoughtful to suggest ways to inform the new home owner about specific reconnection details.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our TV with professionalism. Took the time to show us how to improve the picture by changing the factory setting from “dynamic” to “vivid” which made a remarkable difference! We get just wonderful picture!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Harris were on time, kept me informed, walked me through operation of the new TV, and respected our home by wearing shoe covers and cleaning up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greek squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub contractors first delivered and hung mounting tv they brought was damaged had to be replaced geek squad arrived 2 weeks later had to rehang mounting due to the subcontractors installed it incorrectly the tv they brought was perfect they did a wonderful job quickly and efficiently very polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalled My TV With Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the agents come out to un-install a TV and they did a great job. They were efficient and careful.

    I would recommend this to a friend
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