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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 380 reviews

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84%
would recommend
to a friend

Customers are saying

Customers enjoy the Ellipsis Jetpack 4G LTE No-Contract Mobile Hotspot for its ease of use, portability, and affordable price point. Many customers appreciate the convenience of having a mobile hotspot, especially when traveling, and the no-contract feature eliminates the need for a monthly subscription.However, some customers have concerns about the hotspot's data usage, as it can consume a significant amount of data when streaming videos. Additionally, the battery life could be improved, and a few customers found it to be expensive to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 380 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that my daughter can have internet for her tablet in the car and other places when we're traveling long distance, etc. The data goes reallyyyyyy fast. I can do the same thing on my phone and use half the data as this. Also, if you do not turn it off, it will still use data, even if she's not using the tablet. I can never get the data usage to show on the actual device either. It always says unavailable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great Hot Spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hot spot, easy to set up, works great, nice and small

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 4 out of 5 stars

    Generally reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the battery power of this mifi puck and also its ability to pick up a signal in an area that normally has difficult 4G reception. Also, the little screen, (which I think is a small OLED display?) is kinda impressive. Very easy to read and the functionality is easy to pick up. The only problem is sometimes I noticed it was not connected to the network and didn't seem to be trying to connect. I could only fix it by turning it off and restarting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    outdated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive replaced this unit 3 times. its just faulty and outdated. when it wants to work it works great but right when i need it the battery dies or it will just shut down or reset...sad plus its not cheap 49.99 plus 19.99 min per month.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but was a little bummed by the length of the battery life. All in all, a good product. Does what it is intended to do and the prepay option is great for my travel needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased and very pleased. Small and reliable with Verizon's network. Pay as you go with a top carrier with no contract works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Hotspot and had no problems with connectivity, I would recommend this model. The only issue I had was the high cost for GB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually good connectivity. The only thing wrong is i was never able to check my usage even though there was a setting to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First purchase had to be returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an OTR truck driver and was disappointed that I had to return my first purchase. However the new Hotspot is working great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hotspot has excellent coverage and easy to use once it is set up. However it uses a prepaid service and that process is not easy. You have to buy the data plan then call and have verizon push it out. This process is timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & reliable hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & reliable hotspot, even worked well on the road in a rental car as it maintained good signal & connectivity. It is a bit expensive for downloading large media files or streaming however works fantastically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for keeping in budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a portable internet hot spot for broadcasting semi-pro football. However, I did not want to have to pay for a contract. This was a great way to do that. I can prepay for data and by doing audio broadcasting only, it kept the data usage at a minimum. :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Reliable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works excellent. I bought it to use with my computer when I am at school, best decision I could have made.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Generally worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the distance from civilization and the installation environment (all steel barn working with a remote camera), it was pretty good. Had to be reset daily.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome to have internet anytime anywhere!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store manager Mike Todd helped me make a decision as to best internet option for me! I got a pre-paid plan and the jetpack. Best thing I ever did!!! Now I control internet without it controlling me!!!! Can have internet anytime, anywhere without committing to a contract!!! Awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well, but Verizon costs an arm and a leg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself works really well. You register it through Verizon's web site, either enter a pre-paid wireless code or sign up for a service plan, and off you go. It doesn't take much configuration and it gives off a nice, strong wireless signal. The Verizon wireless service that you need to use the hot spot is insanely expensive, however. $60 for 3 GB and any unused data expires at the end of 30 days. It's like the worst pre-paid phone contract imaginable. I believe they have a term plan, but it isn't much cheaper and you're locked in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase. Easy to set up and super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very fast for downloading apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get set up but in the end it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast connection, informative data screen, small, discrete, long battery life, nice finish and feel to this little guy. Worked great for my needs which was having a Wifi signal outside in the middle of nowhere. Gotta love technology when it works.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. I didn't realize you need to turn off when not in use, or it will eat up your time.

    I would recommend this to a friend
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