Customers are positive about the "one 5G Ace 64GB Prepaid" phone, frequently praising its camera quality and crisp, clear screen. Many also appreciate the ample storage and good battery life. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
Pros mentioned:
Battery life, Camera quality
Rated 5 out of 5 stars
Excellent Phone
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this phone for 8 months, and I love it. I chose it mainly because of its large memory. I take lots of photos, and I'm still at only 42% of the memory. The photo quality is excellent.
The battery life is excellent. I use the phone all day, mainly listening to audiobooks. I normally recharge about twice a week.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality
Rated 5 out of 5 stars
Good phone for the money.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good phone. Has good battery life and good camera.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Nice phone
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice phone for the money you pay. Phone is made of plastic. Drop it many times. No cracked screen.
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size, Storage
Rated 5 out of 5 stars
Friend
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best phone for under $200. Large clear screen with ample storage. Great display. Excellent camera and large clear display.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Friend, We really appreciate you taking your time to give us a very positive feedback and we're happy that you're satisfied with the phone's features. If you have some time, you may want to take a look at our Moto One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We would love to have you there. -Mitch
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great phone
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this phone for 1 year and 2 months. Phone has been a good one. Absolutely love pictures that are taken with this phone. I would buy again.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Dianna, we're grateful for taking the time to leave us a positive feedback. This means a lot to us, it only shows how satisfied you were with your new device. Thank you for making business with us. Looking forward to make business again with you. If you have any concerns or questions with your Motorola device, feel free to reach out to us. We'll be here to help you. -Ythan
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great phone
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Motorola One 5G Ace is a great phone! Purchased 2 years ago and I'm still using it without any problems and it hasn't slowed down.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Quite surprised and pleased
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For being a "prepaid" phone it does very well. Purchased it for a family member who needed something with a better display, more ram and storage. Has been working great!
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We are so thankful for giving us a positive rating, Chris. Glad that you're satisfied with the phone's features. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Pros mentioned:
Storage
Rated 5 out of 5 stars
Motorola One 5G Ace
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does everything its supposed to do. Plenty of storage for pics.
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 4 out of 5 stars
Phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this phone for a better quality camera, this one is great compared to what I had. It is larger than I thought it would be, but getting used to it. Display dims on its own, have to go in and brighten regularely.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi missmaple, Thank you for taking the time to give us feedback. We are glad that you are satisfied with your purchase. To turn off the adaptive brightness on your device, go to Settings > Display > Adaptive brightness > Toggle off. If you have other concerns, please send us an email at [email protected]. We'll be glad to help. -Rizza
Pros mentioned:
Battery life, Speed
Rated 4 out of 5 stars
Verizon.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and setup with good battery life. Fast data speeds
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone. Great camera very easy to use. Nice big screen
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for taking the time to share your positive feedback, CherylA. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 4 out of 5 stars
You need to be Teck Savvy to navigate the Screen
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's my first Motorola. If you are a previous Samsung user, your might not like the moto because of how you maneuver the front screen like the back arrow feature on the Samsung. I prefer the Samsung shortcuts instead. It took me 24 hours to joggle with the screen so I can go back to my previous screen on Facebook and Instagram. If Moto can adapt the same shorcuts options like Samsung than I believe more customers will purchase a Motorola. If you not tech savvy I don't think Moto is for you. In addition the battery drain a lot while navigating on social media. You are better of shutting the phone off to get a quicker charge. So far, the phone works fine, no major complaints but I wish Motorola had the same shortcuts like Samsung. I only purchase this phone because Samsung 5g prepaid phones are more expensive than Motorola 5g prepaid
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi JeanfromNJ, Thank you for purchasing this phone and we appreciate your feedback. This is part of the latest Android OS default gesture navigation update. However, if you prefer the previous Android navigation controls with the back button, you can revert to navigation settings by going to Settings> System> Gestures> System navigation> Select 3-button navigation. If you ever need help with your device, give us a holler or reach out to our online community: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Pros mentioned:
Camera quality, Speed
Rated 5 out of 5 stars
Cellphone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone, the camera images are awesome. Very quick to connect.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Cellphone, We're happy to hear that you're having fun with the device. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch
Rated 5 out of 5 stars
Excellent phone
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phone!! All four of my family members have one and are very happy.
I would recommend this to a friend
Rated 4 out of 5 stars
Good value for the price!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fairly new and I am still getting used to all the features. The size takes a bit getting used to; if you have small hands it could be difficult.
Also the volume buttons are very close to each other and on the same side as the power button which is annoying. If you don't want to use the 3 finger touch method (doesn't always work) to take a picture, it is almost impossible to do it with the buttons. Also, the volume up and down buttons are so cc lose to be eachnother I NB accidentally activated the accessibilities feature which made it impossible to use the
t ouch screen, and I couldn't get online to try and figure out the problem because the touch screen wasn't responding. Luckily one of the very helpful folks at my local Best Buy were able to help me.
Overall it's a good phone, just a bit weird (and inconvenient) in its design.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thanks for the positive feedback, SaliLid. We are happy that Bestbuy was able to help you figure out the problem. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Elle
Rated 5 out of 5 stars
No Regrets
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased 2 of these phones and we are very happy with them.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Happy, great to hear that you were satisfied with your purchase and thank you for having our Motorola One 5G Ace. Thank you for your putting trust in Motorola Mobility. Feel free to contact us if you have any concerns regarding your Motorola device. We're here to help you. -Ythan
Rated 5 out of 5 stars
The latest upgrades at a budget price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this Motorola One 5g UW Ace because my Lg7Thinz no longer worked with my Android Auto. This Motorola is an upgrade at a budget price. It works flawlessly with Android Auto and it exceeds my expectations for other things, as well!
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We appreciate the feedback and positive review, friskystclair. We hope your experience was awesome. You can join our official Motorola One 5G Ace community page here if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en - Mike
Pros mentioned:
Speed
Rated 4 out of 5 stars
good phone
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice phone fast and on time just had a little problem with the activtion either then that good job all around
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi MetuiT, we're sorry to hear that you encountered an inconvenience with activation, is this for your phone activation? We want still to thank you for trusting our product and for the effort in reaching out to us. To know more about the features of your phone you may follow us at: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We'll be there to help. -Ythan
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Motto ace
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good phone no problems with it so far. Camera is good.