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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 213 reviews

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90%
would recommend
to a friend

Customers are saying

Customers frequently mention the Galaxy J3's ease of use, excellent camera quality, and attractive price point as significant advantages. Many also appreciate its battery life and screen size. A common concern, however, centers around the limited internal storage. Overall, the phone receives positive feedback for its user-friendliness and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 213 reviews
  • Rated 4 out of 5 stars

    Big improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriends phone was constantly failing in one fashion or another. Downloads would stall, emails were taking 12 or more hours to arrive, Apps wouldn't download or work etc. The Samsung phone has been very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would highly recommend this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his phone. Is is clear, works great and has never had a problem with it. The young gentleman helping me was very professional, curious and new exactly what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. It's his first phone. It was important that the phone was affordable, and capable of streaming plus gaming. This phone is perfect for just that. We are very happy with our purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's awesome to hear, Trisha07! Samsung is happy to know that he is enjoying his Galaxy J3. Thanks for the 5 stars. ^Kayla Samsung

  • Rated 4 out of 5 stars

    First phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandson now 13. He loves it. It is prepay so he has had to learn to be aware of wifi and minutes. It is a great learning phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my soon to be 8 year old

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS FOR MY SON AND IT IS RUNNING PERFECTLY FINE. READING THE REVIEWS ALL DIFFERENT PREPAID PHONES AND I DECIDED TO GO WITH THIS ONE. SO FAR SO GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not use to it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a flip phone to this one. I haven't been 100% pleased with it yet. My old phone was easier to use but my grandson has been helping me learn how to use this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is when using apps it'll close on you sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A replacement for damaged phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my previous phone that was somehow damaged. I chose to buy another one because it handled what I wanted to do with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is my first Smart Phone Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to having a Smart Phone, so, I was uncertain about which phone to buy. While I believe Samsung is a reputable company, this phone has some idiosyncrasies that can be annoying. I wouldn't say it's as user friendly as I hoped it would be. Plus, because it's only a 3 gig phone, it results in it running out of data fairly quickly. However, for anyone who is budget conscious, this phone is suitable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    screen not real easy to use fora beginner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    booklet could be a little better, not user friendly for a beginner, hard to look up screens/items to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of functions available for cost involved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife who was on an old TrackPhone. She appreciates the ease of use and the unlimited hours. I think this was a wise purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like me, I keep the phone, and the computer separately. But the phone, and computer are become more than they were original.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An ok phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great if using for work or needing to load stuff. Very slow and hard to talk.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone works well, needs better documentation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but, I am tired of not receiving decent manuals for complex products. Looking it up online it difficult and unwieldy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far great stero

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Sony stereo system and so far it work and sound great. The cost of the stereo was the best part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone for hard of hearing person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my hubby,just today he mentioned how good it is,as he has hearing loss in one ear.And he can hear the ring when someone calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for a seventy year old man. He found it easy to use. Would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use. Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no troubles with the phone. I thought it would be bigger but I still love this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mobile Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung prepaid meets my needs and one of the best phones I have invested in to date. Thanks Best Buy, Ms. Williams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone advice a durable case. I am Happy with the phone second one I have bought.

    I would recommend this to a friend
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