Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 333 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 333 reviews
  • Rated 5 out of 5 stars

    Verizon Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time adding devices to my Verizon plan through Best Buy. It was super easy and my my husband's new iPad Pro was a snap through online purchasing. He picked up and activated it in a different city. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Verizon Service is Dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Verizon Customer for nearly 15 years. I believe the price is too high and yet I stay with them as over the years I have had the least dropped calls of any of my friends on other carriers, the best 4g service for speed and dependability and their service centers have always treated me well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Verizon plan. I was glad I was able to keep it the same at the good low-cost I'm paying. I'm not paying too much for unlimited and I'm very happy about that. I've been very happy with my service with Verizon. I've not had dropped calls like I had with my previous carrier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New replacement phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering the phone online, and bypassing the Verizon agent on site made the process of replacing my Verizon phone so much easier. Of course, I had to transfer contacts, pictures, etc... to the new phone myself, but this was not a problem with the new Samsung Smart Switch software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from 5s to 6s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slightly larger screen display and better camera made this upgrade choice easy. BestBuy offered a competitive pricing package. Adapting to the new phone was easy as most of the functions are the same as my old 5s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exiting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features my new Note 8 will do. Still learning all the fun stuff it will do. Great phone and Verizon is the BEST. Thank you to Best Buy deal of 300$ off, I took advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to upgrade my old phone online. They sent phone so quick all ready to go. So crazy same phone is not same at Verizon vs target vs best buy. You really have to shop around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Fuss Upgrade / Activation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Other store, Upgrade or activation of New Line is very easy with Best Buy while keeping you existing Carrier account. No more information is required than in carrier store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I have been with verizon for over 10 years now. We appreciate the deals that they have here at Best Buy and we enjoy their customer service... that's what really makes us stay. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verizon plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with Verizon for quite a few years now and though they are more in price I can say I've had little else to complain about. Especially now that they brought back unlimited data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verizon for Life!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a Sprint customer, but after having so many dropped calls, bad signal spots and not being able to be on the phone and on the net at the same time, I switched to Verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verizon is the best choice where I live

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon is the best choice where I live, which is about 50 miles out in the Atlantic on the edge of Cape Cod. None of the other carriers come close to offering the coverage that Verizon provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to maintain my existing plan worked for me; especially with the additional monthly payment for the installment for the new phone. Verizon provides great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was worried that buying a Verizon phone from Best Buy would complicate things, but the whole activation process was very seamless and smooth. This was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage in small towns

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had Virgin Mobile but had trouble when traveling to smaller towns for work. I've never had any trouble with Verizon. It's a little more expensive but is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verizon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went on a recent trip to Italy and Verizon's international $10 per 24 hour use of current plan was amazing. I suggest you switch to the #1 service in America!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time upgrading a phone through Best Buy, and I was very happy with the process. I submitted the order online and picked it up at the store. It was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get my new iPhone 6s at a great price. Pleased that I could have it delivered to the local store where they transferred everything from my old phone. Pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept original Verizon plan. Did not interfere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing my phone through Best Buy was convenient and worked well alongside my Verizon plan. No issues at all. Will definitely go through Best Buy on my next phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have to change plans because Best Buy allowed me to keep my old plan. Usually sales people try to upgrade your plan and harass but this was a very smooth transition.

    I would recommend this to a friend
Sponsored