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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 333 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 333 reviews
  • Rated 5 out of 5 stars

    I am only here so I don't get fined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only here so I don't get fined. I don't know how to review that I am just staying on the same phone plan. It is a good plan. It could be lower on peice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless. Online upgrade process was super simple had my phone within hours will continue to repeat and take advantage of Best Buy rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone with many new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrades from a 4s to theat 7s and it was worth the wait. Love the new features! My boyfriend switched from iPhone to this one too and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Able to Keep My Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Upgraded my VZW phone, first time in over 6 years and was Able to Keep My Plan as is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a pleasant experience in regards to upgrading my verizon phone at BB and they're sells are often better than Verizons. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is STILL going strong! I have had smart phones for many years and this Samsung has lasted longer and outperformed them all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Verizon customer for almost two decades now. Never wanted to leave because I feel they offer a fair price for a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By completing my upgrade at Best Buy this allows me me to keep my existing plan without forcing me to another plan like Verizon would make me do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verizon is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon's signal is strong all over New York. So if you want a strong signal just about everywhere in the NY area, get Verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle about keeping existing plan, which was a relief from Verizon Wireless trying to talk me into changing plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a new iPhone 7 was fast and easy through Best Buy. Adding the phone to my existing account was a snap! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to keep existing plan. Associate went over all my options and was very knowledgeable about what Verizon had to offer at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i wasn't forced to change my plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like we are always forced to change plans when buying a new phone. Happy to see that wasn't the case this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from the iPhone 6. So in love with this phone I picked a rose gold it was difficult getting it but well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad Best Buy allowed me to keep my existing plan and only upgrading for $1, instead of paying extra monthly for a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Verizon wireless customer for 15 years. Great service, great phones, reliable, speedy and best customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top dogz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon sits alone at the Top big Red. Most reliable reception anywhere even under Water. Gotta have em there is no other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We kept our existing plan because it's perfect for our family with plenty of data. We love the range of service we receive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've ever owned and loved an iPhone before, it's time for an upgrade. This one sets the bar even higher than ever before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it was able to keep plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy with the whole keeping of existing plan and best buys sign in to connect with my Verizon account

    I would recommend this to a friend
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