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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers express satisfaction with the Stream Onyx's sound quality and ease of use, frequently praising its seamless integration with Sonos systems. Many appreciate the product's design and straightforward setup process. However, some users report inconsistent connectivity issues, particularly with initial setup and occasional connection drops. A few customers also expressed disappointment with the dust cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 63 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Victrola Streaming phonograph review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Like how it works through my Sono’s sound bar. Was surprised that it doesn’t have automatic return on the arm when done playing. Player does shut down when done playing, but arm is all manual. Also had to make some slight adjustment to get needle to stop skipping. Need a little knowledge on using apps on a mobile phone to get through the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sleek, easy set up to Sonos, great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this record player. Very easy assembly and set up with Victrola app to Sonos, especially with the videos. Great sound quality on the Sonos system. Sleek look with the dust cover.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. Easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Top cover protects record playing surface against dust. Easy to pair with our Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love having vinyl again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The only thing I’d say is I wish you could stack albums like the old days, and that the needle/arm would automatically return to its holder at the end of an album. Sound/quality is fantastic but sometimes takes a bit longer to synth with your Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to begin?! We have been shopping around for a record player for a month now. We wanted to find one thats compatible with our current Sonos system in our house, and then we stumbled upon this beauty! Setup took roughly 10 minutes which included an update. We were quickly enjoying the magnificent sound of our records playing throughout our house. I would HIGHLY recommend this product if you have an existing Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great design and easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and easy setup! Love the look, very sleek. Super easy to connect to my Sonos speakers. So happy with this purchase, I can now listen to my records in any room of my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Finally, wireless capable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly with existing Sonos system. Easy to setup and looks very slick! A bit pricey but for a Sonos enthusiast, this is a must have.

    I would recommend this to a friend
  • Cons mentioned:
    Dust cover

    Rated 3 out of 5 stars

    Sonos integration is awesome, but...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems cheaply made. I get the impression that i could pretty easily peel the finish off. The cover, like others have said, is a bit lame. I'd love if it was a more typical hinged design, but instead I have to remove the whole thing and find somewhere to keep it while the player is in use. All that said, I think it's worth it for the Sonos integration, which usually works fairly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Sonos users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent turntable. Works with SONOS as advertised. Also able to be simultaneously be used with a normal Line Out (RCA). Nice option to have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology. Easy to set up. The app guided operation is a little tricky at first to set up, but once completed it is super convenient. I can operate it from anywhere in the house. And, how cool is it to have a record playing in the house again?!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    Only missing one thing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a painless setup and easy to use with a phone once it is setup. The one thing it is missing is a dust cover to protect your vinyl while playing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Hardware is great but the software is terrible

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall look and feel of this device is good. It is made of quality components and is generally a solid little turntable. However, the software used to integrate this into a Sonos environment has not worked a single time. Given that this is a major attraction point to this device in comparison to other ones, it's unfortunate that it does not at all work.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello Xbox, Please feel free to reach out to assist so we may assist you with a resolution .Please contact us at [email protected] or give us a call at +1 877-553-6079 for your troubleshooting needs. Your feedback is very helpful to our product development team and we are using this feedback for future updates. Thank you for your time and we look forward to hearing from you. victrola

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a expected. Very, very good quality from Sonos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, it beats expextations!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit apprehensive to get this unit, but am so glad i did. Its worked perfectly out of the box. Ive had to adjust some things, but ive got it dialed in now. We had people over for a holiday party and it was so nice having music from our vinyl collection in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spectacular addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful addition to our system. Our vinyl had been just sitting and collecting dust. This has been our smartest purchase. Connected so effortlessly with our existing Sonos system and our old school Onkyo amp setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing! Picked this up as a present for the old lady and I’m listening to it more than her. I have it connected to a Sonos amp and it’s definitely been a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Sonos compatibility

    Rated 5 out of 5 stars

    Sleek Design and Great Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this record player out of the box and was immediately impressed with the look and could not wait to get it on my shelf. It also connected instantly with my Sonos devices (receiver and speakers) to play my favorite records throughout the house. Highly recommend this product to anyone!

    I would recommend this to a friend
  • Cons mentioned:
    Dust cover

    Rated 3 out of 5 stars

    More to be desired, but a decent start.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this, I really did. Pro - it connects with your sonos without the amp/port. Con - relies on an app which interface is lackluster. No proper dustcover either. I ended up returning this for a more wired/direct approach.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works sounds better wife loves it vary nice product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Sonos owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was incredibly easy and integrates with Sonos seamlessly. I enjoy the sound and the experience.

    I would recommend this to a friend
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