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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.1 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers express satisfaction with the Stream Onyx's sound quality and ease of use, frequently praising its seamless integration with Sonos systems. Many appreciate the product's design and straightforward setup process. However, some users report inconsistent connectivity issues, particularly with initial setup and occasional connection drops. A few customers also expressed disappointment with the dust cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound when paired with two Sonos fives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very well built sound quality is amazing I have been very impressed with how this turntable streams music form my albums!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos integration is awesome, but...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems cheaply made. I get the impression that i could pretty easily peel the finish off. The cover, like others have said, is a bit lame. I'd love if it was a more typical hinged design, but instead I have to remove the whole thing and find somewhere to keep it while the player is in use. All that said, I think it's worth it for the Sonos integration, which usually works fairly well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to Sono speakers with no issues. The music playing thru speakers was very annoying. Every ablum played was a disaster and became even worse the longer I kept the unit. Was a waste of my money. Was very happy Bestbuy took back without the box it came in. No special features. Unit had to be manually operated. Yes it's over priced even with a 200 00 discount.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello KarlW, thank you for sharing your experience. We would love to hear your feedback of your set up and network to better assist you. Please feel free to reach out to [email protected] for assistance. victrola

  • Cons mentioned:
    Connection, Dust cover

    Rated 1 out of 5 stars

    Victrola should be ashamed for selling overpriced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victrola should be ashamed to charge this Much for garbage. This was way cheaper quality than an Audiotechnica for less than half the price. Even if you want it just for Sonos, don’t do it. The connectivity is spotty. No auto play, manually place the needle. The dust cover is just a slap in the face. Returning after two days.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello DerekK,

      We are very sorry to hear about your experience with the Victrola Stream Onyx. We would be happy to help assist or troubleshoot your connection issues. Please email us at [email protected] so we may resolve the issues are facing. Your feedback has been pushed to our development team as well so we can improve future iterations of our product. victrola

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it syncs to our Sonos system. Sounds incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Sonos.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turntable is amazing works great with my Sonos system. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK deal, not the easiest to set up or get working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turntable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek it fits just perfect in my stereo cabinet. Led Zepplin sounds perfect!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Choose something else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for aturntavle that sonetimes works with your sonos and gives average sound. This is it! It "works" with sonos but requires its own app, which is even worse than the sonos app. I woukd recommend looking for another solution.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      We appreciate you taking the time to share your experience. To clarify, the app is only needed during initial setup—once connected, you can stream your vinyl directly to your Sonos system without reopening it. We're always working to improve the user experience and appreciate the feedback. If you'd like help optimizing your setup or sound performance, our support team is happy to assist: [email protected] victrola

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time if you want wired. I sent this back. Due to a few reasons. If you have Sonos, it’s great. For having a line in option at all, really makes no sense. Sounds like garbage. I wanted a device that did both and as this does work for both, it suffers on the the wired department heavily. Also. The arm has an odd location for when you drop the the the stylus down. This does sound great with Sonos. I would have kept this, however 2 employees went out of their way at a local store today and I have returned everything possible in my 45 day window. I know it’s not much to a company but I’ll take the business else where

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turntable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love, great quality. Work great with my Sonos system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Record player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First record player owned. Plays and sounds amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Didn't work with our Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, but didn't work out. Would have loved to keep this, but it wouldn't consistently connect to our Sonos Connect Amps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works out of the box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I was looking for a option for my Sonos system. All of the breaks the bank except this one. You just need this player, no amp needed or cables. Is the best solution.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequent issues with the initial connection, amd remaining connected to the Sonos speakers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    music

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very easy to use. takes a while to set up. Not sure i would buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a few minutes. We tryed multiple surfaces the player set on, we tried multiple records and nothing worked. It would play for a 1 to 2 mins and then went to skipping. I trouble shooted multiple thing and nothing worked. We made an appointment to get it fixed and the geek squad rep said to return it so we did.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello BestBuy, We are sorry for your experience, please contact [email protected] and we would be glad to assist you further. victrola

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as says, if you have sonos, it'll connect WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easily connects to my Sonos speakers!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk junk junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk junk junk, zero tech support ive left 3 voicemails and never got a reply, never again

    No, I would not recommend this to a friend
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