The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
Rated 1 out of 5 stars
Soso product with long delay from the manufacturer
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this downdraft hood along with the 48'' cooktop that we purchased. Due to the kitchen setting the overhead range hood was not possible and this is the only 48'' downdraft that's available so we didnt really have much of a choice. Purchased the item back in December 2024 and keep getting delayed message from BestBuy/manufacturer so we didnt get our items delivered and installed until Mid-April. Paid an item full and cant use it for 3 months? This is just flat out ridiculous. The hood looks like but the effectiveness is not anywhere close to an over the head range hood; the botton that raise and lower the hood doesnt work from time to time and we have to wait and try again. Stay away from this garbage manufacturer. Knowing what I know now I will not make any other appliances purchases in the future from BestBuy/Viking.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Looks nice but we still don't know if it works
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In appearance, the product looks great, however, the countertop cutout dimension specified in the installation instructions, used in the plastic template and even described by Viking Tech Support is incorrect.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
No good
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No good for The price and it is faulty. I would consider buying something better.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
The product is not made in good quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Product is not designed and made well. It has problems from the beginning.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Viking downdraft
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Viking downdraft 48".
It does the job.
On the pricier side.
