Customer Ratings & Reviews

The hood itself is very high quality. Nice stainless steel and commercial like. However, for the price too many things are sold extra to even mount the hood. Sales associates mess up and delay renovations for months because most these items are back ordered and Best Buy can’t seem to have a reasonable delivery date. Nearly 4 months after purchasing we finally had something to install. The process from here was disappointing. The instructions are unclear, the duct cover for 8 foot ceilings results in an installation that only gives 30” of space which is very dangerous and uncomfortable for anyone taller than 5’ 10”. The weight made installation very very very uncomfortable. You should anticipate to have at least 5 laborers if you expect to install this this yourself. Screws and baffles were missing. We contacted Viking, but no surprise the missing parts are also in back order so we’re still waiting for those. When we finally turned it on, it was loud. They claim to be the quietest but they are not. It is also significantly underpowered with the 600cm interior blower. Unless you set in the maximum setting don’t expect it to absorb anything. The lights are also not 5,000 kelvin so that’s something we’re hoping we can change. Overall, this hood has been a headache.

Very strong motor. It gets the smoke and smell from cooking it fast.