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Customer Ratings & Reviews

Your price for this item is $64.99
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The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 85 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers find value in the SmartStart GPS Remote Start Add-On Module for its remote start capability, praising its convenience. The installation process is also appreciated, especially with free installation for My Best Buy Total support members. While some customers find the price reasonable, others are hesitant due to the required yearly subscription.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
  • Rated 4 out of 5 stars

    Great stuff but only 3G capable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well until 3G towers went away. Otherwise I was very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is OK, works intermittently, even with perfect cell reception. App is a combination of too simple and not enough information. The kicker is that customer service is the absolute worst I've EVER experienced. The company does not get back to anyone, ever...I contacted them 3 weeks ago, to only to continue getting the same email saying I'd be contacted in 2-3 days....still waiting for an answer to why I reached out. When I called in, person on the phone couldn't help me at all...wast told I'd get a call back from a Supervisor but that never happened. Pray that this product always works because if it doesn't you'll never get anything out of customer service. I'd say stay away, go with something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    app freezes, 3g service doesn't work in driveway. customer service non-existent. E-mail company and says have technical difficulty. Signing in to app says error. Look at other sites for reviews, same problems as me. Stay away. Before writing review gave company a chance to address my concerns but wouldn't reply to email.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yearly subscription required

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy unless you want to pay a yearly subscription I think it was $100. Luckily the install guy from Best Buy told me this information before he installed it, so I returned it and got a refund. Which I checked the website and seen it does not tell you this info.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Honda Pilot which already has a remote starter however I wanted to be able to start it from my phone so I purchased this and it never works.

    No, I would not recommend this to a friend
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