The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
Rated 5 out of 5 stars
Tired of inconsistency & high $ monthly bills?
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I initially was going to purchase a different brand of 2 prepaid sim cards/ESIM, for 2 brand new unlocked phones that I purchased for my grandson and myself. Once there, I decided to get the sales rep's opinion on the best prepaid service, and he recommended "Visible" with Verizon. I don't know about anyone else but I was so, so tired of cell phone companies, their outrageous prices, and their inconsistency in giving correct or simple answers that match what you were told the first time you called about a specific problem, or even told on that very same call, but different responses. I don't know what happened to good old fashion "customer service", but it just does not exist anymore, anywhere!!! However, I do try to keep it alive when I work at one of my employers and deal with the public, every shift that I work, I also get thanked for great customer service, by the customers. All you need is, to treat others as you want to be treated, and do it sincerely!!!
I would recommend this to a friend
Brand response from Visible Team
Posted .
It sounds like you finally found a recommendation that feels solid! Since you have two brand-new unlocked devices, here are a few pointers to ensure your transition is smooth:
Check Compatibility: Even if they are unlocked, it’s always a good idea to pop the IMEI numbers into our Compatibility Checker on the website just to be 100% sure. eSIM vs. Physical SIM: Since your phones are new, they likely support eSIM. This is a great option because you can activate your service almost instantly without waiting for a physical SIM card to arrive in the mail. Separate Accounts: To keep things simple, keep in mind that each line at Visible requires its own unique email address. This makes it easy to manage your grandson’s line specifically whenever you need to. We’re honored that the sales rep pointed you our way, and we’re even more honored to have someone who values great service joining the family. Need help with activation? You can catch us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible (Reddit).
Pros mentioned:
Hotspot performance
Rated 5 out of 5 stars
Visible is great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Visible is great, fast unlimited hotspot, cheapest unlimited around!!!
I would recommend this to a friend
Brand response from Visible Team
Posted .
We truly appreciate you this wonderful feedback! It's fantastic to hear that you're enjoying the service, especially the hotspot. We work hard to provide the best unlimited plan at a great price, and we're so glad that it's a perfect fit for you.
We've got your back if you need anything in the future! Just find us on our social channels — we're @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
Rated 5 out of 5 stars
Saved me money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cost of the phone was 190 at first, but because of this item it dropped the cost down to 156
I would recommend this to a friend
Brand response from Visible Team
Posted .
We are so glad to know you saved $34 on your device purchase! Should you require any further assistance in the future, you can find us on - @VisibleMobile (Facebook, Instagram), @Visible (TikTok, X), and r/Visible (Reddit). We're here for you!
Rated 1 out of 5 stars
Not so good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Normally visible is great for it's price but purchasing threw best buy and now issues with the phone caused this carrier not working and for gh 45 which for now was 34 I'm disappointed. I should have just hot the 19 dollar special. Terrible
No, I would not recommend this to a friend
Brand response from Visible Team
Posted .
We sincerely apologize for the unsatisfactory experience you encountered. We are committed to resolving this issue and addressing your concerns. The most efficient means of contacting us is through our social media channels: you may reach us at @VisibleMobile on Facebook or Instagram, @Visible on TikTok or X, or participate in the discussion on Reddit at r/Visible. We are available to assist you and are dedicated to improving your experience.
Pros mentioned:
Data speed, Hotspot performance, Setup ease
Rated 5 out of 5 stars
Get Visible and Notice The Difference
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to activate, Visible's website it app intuitively walks you through the process. Porting or transferring my number was very simple as the site/app immediately lays out everything you'll need to move over your number. The service is really fast and truly unlimited without any slow downs past the base plan. You can beat unlimited hotspot on each plan it's fast and reliable. My Pixel 9 always has 5G UW or 5G service. I recently said from cricket wireless. So happy to not freak with the deprioritization of my Cricket wireless plan. Got to love the Verizon network. Remember to check the coverage maps on Visible's website to check coverage where you live, work, and frequent.
I would recommend this to a friend
Brand response from Visible Team
Posted .
Thank you for sharing your feedback -- we're happy to hear the process was quick and painless. We're always here if you need us!
Pros mentioned:
Data speed, Setup ease
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Visible eSIM, and it's been a game-changer! The convenience of having a digital SIM is amazing, and the activation process was super easy. The coverage is great, and I've been getting good speeds. Highly recommend giving it a try if you're looking for a hassle-free phone plan experience!
I would recommend this to a friend
Pros mentioned:
Data speed, Hotspot performance
Rated 5 out of 5 stars
AWESOME alternative to $100+ phone bills!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I switched over to the Visible Pro $45 plan (got it for $33/month on promo) and honestly it feels like a steal at that price. Unlimited 5G data, hotspot included, and I haven’t noticed any major slowdowns in my day-to-day use. Streaming, maps, social media, all solid. Activation with eSIM was straightforward and I was up and running pretty fast. For what I’m paying, it’s hard to complain. If I had to nitpick, there are moments in really congested areas where speeds can dip a bit, but it hasn’t been a dealbreaker for me. For the value, this thing punches way above its price. Big wireless isn't the move nowadays!
I would recommend this to a friend
Brand response from Visible Team
Posted .
It’s great to have you on board! We aim for every member to have a smooth start, so I’m happy to hear your eSIM activation and unlimited data have been top-notch. Those small dips in crowded spots shouldn't be a major hurdle for you, as your plan comes with premium high-speed data to prioritize your connection. That’s the Visible+ Pro advantage!
We always got your back! Stay connected with us @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, or check out our r/Visible Reddit community for tips and updates.
Pros mentioned:
Setup ease
Rated 5 out of 5 stars
Awesome monthly price! Using VZW towers
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far awesome! Easy to port over and setup. Just follow instructions on card, gotowebsite, start the setup. Don't setup app till instructed. Love the price. And if your VZW signal is good, this works!
Just read about plan and make sure it's what you need. And understand for support there is no person to talk to, I think it's AI or a database you type into app or website for support.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We're so glad the porting process was a breeze and that you're enjoying the value of our service. While Visible is a digital service provider, please know that we have a dedicated team of real people behind every chat, ensuring you get the support you need, whenever you need it.
Feel free to reach out to us on social! You can find us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or our r/Visible community on Reddit. We'd love to see you there!
Rated 5 out of 5 stars
This is a super deal.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took just a few minutes to drop my mobile bill more than $100 a month. Finally paid off my S23 ultra which was "on them" - as if. Anyway, I get top tier verizon service. With this particular program, I never get throttled or deprioritized. I also added my galaxy watch at no extra cost. And unlimited hot spot. Been a month now & AWESOME!! Highly recommend!!
I would recommend this to a friend
Brand response from Visible Team
Posted .
Welcome to the family! Reading this honestly made our day! Getting that S23 Ultra paid off is a huge win—there’s nothing quite like the feeling of truly owning your tech and seeing that monthly bill drop.
We’re so glad you’re enjoying the premium data and those ultra-fast 5G Ultra Wideband speeds. It’s also great to hear that the Galaxy Watch integration and unlimited hotspot are working out perfectly for you.
If you have questions in the future, our team is ready to help across social media. Find us @VisibleMobile on FB/IG, @Visible on TikTok/X, or over at r/Visible on Reddit. We're always here for you!
Rated 5 out of 5 stars
Great Service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this because the new phone I bought wasn't compatible with straight talk. I heard good things about this. Haven't had any issues with the service and I would definitely recommend to anyone who needs a new phone service. I got a promo for $35/month for 12 months which is for the pro+ plan! Definitely a good time to switch when I did!
I would recommend this to a friend
Brand response from Visible Team
Posted .
We love a good success story! Compatibility issues are a total drag, but it sounds like it led you to the right place. Scoring Visible+ Pro plan for $35/month for 12 months is a massive win. You definitely picked the perfect time to make the jump. Welcome to the team! Should you need further assistance, you can find our official support channels @VisibleMobile on Facebook and Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
Pros mentioned:
Data speed
Rated 5 out of 5 stars
Good deal
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Same premium data as Verizon but less cost. Service and speed has been great.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We are pleased to hear that you are recognizing the significant value in our service. At Visible, we believe that high-quality data and network speeds should be accessible without compromising on price, and it is rewarding to know we have met your expectations. We sincerely appreciate your support and your decision to choose our network. Should you require any assistance in the future, our support team is available through our official social media channels. You may reach us at Visible on X and TikTok, VisibleMobile on Instagram and Facebook, or within the r/Visible community on Reddit.
Rated 5 out of 5 stars
Visible, should have switched sooner.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally getting away from the ridiculous Verizon prices. Strange since this is a Verizon company. I have been a loyal Verizon customer for almost 30 years. I have been on Visible for almost a month now and see no difference. Be patient with the sign up process. I experienced some issues with my address and it took a day and a half to get the issue resolved. I purchased the highest plan expecting my watch to work with it. Currently Visible only supports the newest watches. Mine is a watch 5 pro.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We know that moving over after 30 years with Verizon is a huge transition, and we are so glad to hear that you’re enjoying the same great network performance at a much better price point. We also want to sincerely thank you for your patience during the sign-up process. We know that address verification issues can be a headache, and we appreciate you sticking with us while we got that squared away. We're ready to help if you need more assistance! Feel free to connect with us on any of our channels: @VisibleMobile (Facebook & Instagram) @Visible (X & TikTok) r/Visible (Reddit)
Pros mentioned:
Data speed
Rated 5 out of 5 stars
Better then the Top Dogs
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works just as well as any high end service. If your looking for just the ability to use a phone with unlimited data, worth the price.
I would recommend this to a friend
Brand response from Visible Team
Posted .
Thank you so much for sharing your experience! We're thrilled to hear that you're enjoying our service and finding it to be a great value. Need help in the future? We're always available on social media! Come find us: @VisibleMobile (Facebook and Instagram) @Visible (TikTok and X) r/Visible (Reddit)
Rated 5 out of 5 stars
Why I bought it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For me it was the best thing buying it together with my iPhone 15 getting it for 50 dollars off and this amazing sim that he’s viable mobiles best plan
I would recommend this to a friend
Brand response from Visible Team
Posted .
That really is the perfect pairing. Getting $50 off your iPhone 15 with our plan is a huge win! We’re delighted that everything is working smoothly. Welcome to the Visible family—we hope you enjoy the service and all the perks that come with it!
Need a hand in the future? You can always catch us @VisibleMobile on Facebook and Instagram, or @Visible on TikTok and X. Plus, feel free to join the r/Visible community on Reddit to swap tips with other members!
Rated 5 out of 5 stars
Great service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy and the company is truly unlimited.
Any one skeptical don't be it's legit unlimited data.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We're delighted you're loving the service and have found that truly unlimited exists here. Thanks for being an awesome advocate and helping to clear up skepticism. We're stoked to have you! Connect with the community on Facebook, Instagram (@VisibleMobile), TikTok, X (@Visible), and Reddit (r/Visible). We're here 24/7 if you need anything. Welcome to the better side of wireless!
Rated 5 out of 5 stars
Visible is awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Visible wireless is great so far I'm really happy that you're able to just go pickup a sim kit from Best buy. And when you do you're paying your first month up front no waiting.
I would recommend this to a friend
Brand response from Visible Team
Posted .
We love hearing feedback like that! The convenience of grabbing a SIM kit from Best Buy and jumping straight into service is exactly what we strive for. I’m so glad you’re happy with the setup process so far.Should you need further assistance in the future, you can find us at @VisibleMobile (FB/IG) or @Visible (TikTok/X). You can also join our Reddit community at r/Visible. We’re always here to help—welcome aboard!
Rated 5 out of 5 stars
Great price for the value
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service and product price for the value works with unlocked phones
I would recommend this to a friend
Brand response from Visible Team
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We love that feedback! Providing great value and making it easy to use your own unlocked phone is exactly what we aim for. I'm so glad everything is working out perfectly for you!
Need help later on? Catch us on the socials! We’re at @VisibleMobile (FB/IG), @Visible (TikTok/X), and r/Visible (Reddit). Enjoy your service!
Rated 5 out of 5 stars
Visible
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this for my wife's s21FE no esim option. Her service is flawless with Visible. I'm on verizons Unlimited Plus plan but her signal is way better. Visible is on verizon how is it better? maybe i should dump ios!
I would recommend this to a friend
Brand response from Visible Team
Posted .
We appreciate you taking the time to share your feedback; we value hearing when we are meeting expectations and where we can improve. Should you require future assistance, you can reach us via our social media channels: @VisibleMobile on Facebook or Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
Rated 5 out of 5 stars
Phone plan
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked great and was super easy to use all of 10 mins to activate
I would recommend this to a friend
Brand response from Visible Team
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That's great to hear! Our goal is to make wireless as simple as possible, and getting you set up in just 10 minutes is exactly what we aim for. If you need any more help, you can always reach us on social media: find us @VisibleMobile on Facebook or Instagram, @Visible on TikTok and X, and r/Visible on Reddit.
Rated 5 out of 5 stars
nice little perk to receive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't used it , it was a perk when I bought a new unlocked phone so cant really judge the service but I can gift it to someone
I would recommend this to a friend
Brand response from Visible Team
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What a generous way to use your perk! We’d have loved to have you on board, but passing it along to someone else is a fantastic move. It’s a great way to share the love and help someone get connected!
If you need further help, feel free to ping us at @VisibleMobile on FB/IG or @Visible on TikTok/X. Don't forget to check out r/Visible on Reddit for community tips and support!