Customer Ratings & Reviews
- Model:
- E32-D1
- SKU:
- 4904727
to a friend
Customers are saying
Customers highly value the 32" Class HDTV for its exceptional picture quality, affordable price, and user-friendly setup process. Many customers appreciate the inclusion of Chromecast as a convenient alternative to smart TV. However, some users have expressed concerns regarding the limited functionality of the remote control and the reliance on a smartphone or tablet to control certain smart features.
This summary was generated by AI based on customer reviews.
Instruction print was too small for reading.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up was not easy. Didn't want to set it up with my tablet or phone.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E32-D1. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin
Questionable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a regular tv it works fine, but I'm still waiting for the smartcast app to work.
No, I would not recommend this to a friend- Cons mentioned:Remote control
No recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible remote and very difficult to use control.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E32-D1. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin
not sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for a toyhauler we bought don't have hauler yet so not sure yet
I would recommend this to a friendHas good picture but too difficult to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not good, I will never recommend it to anyone. It's too difficult to operate and I'm still trying to get YouTube videos for my kids for over two months now but still can't. I returned it to the store but they rwfused to take it back. "BAD CUSTOMER SERVICE AT BEST BUY GREEN DALE MALL"
No, I would not recommend this to a friendBroke after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on a VISIO product, after 6 months the TV has already broke. I should have went with my gut and purchased the INSIGNIA, I have never had an issue with that brand. I install CCTV and frequently purchase TV's for customers. I will never purchase another VISIO.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Remote is Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this TV because of the remote and the awful menu system. You are suppose to download an app to your phone, but could not get it to work. I am in IT! Apparently you have to use your phone app to see the program schedule. Very annoying.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback. We made changes to the product setup experience in order to make it easier and more intuitive. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. -Jesse
didn't like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To difficult to operate, I had to use my smartphone to operate not cool if someone else was watching it while your not home.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for the feedback. The VIZIO SmartCast App can be downloaded on any compatible Android of iOS device through the Google Play Store or Apple App Store. As long as they are connected to your homes wi-fi network, other people who use the display can also download the app and control the display. If other users want to watch applications like Netflix, VUDU, or Crackle, they can cast those apps to your display without actually signing into the display with their account.
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have known people to buy Vizio tv's in the past had great luck with them. I decided to go ahead and try one, bad idea, would turn off and would not come back on after just a few hours of being on
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with this model. Audio and video were not in synch. Not a smart tv you have to download an app to your phone and it's not user friendly. Returned this for a Samsung in a week.
No, I would not recommend this to a friendBad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the new Vizio Comcast TV online , 3 weeks after of purchase start freeze the screen and best buy refuses to exchange, so I'm very disappointed, I do NOT recommend buy this tv
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .If any assistance or information is needed our award-winning U.S.-based customer support team can be reached at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Terrible. Shuts off sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off when it wants to. Can't get to the settings without downloading an app and "activating" the tv and connecting it to the app. Worst purchase ever
No, I would not recommend this to a friendPoor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations for this tv but was really let down. The the screen would freeze every 10 mins. It was returned for a different tv
No, I would not recommend this to a friendWill not stay connected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to use a smartphone to use the TV and it never stays connected to waste a time and a lot of aggravation wish I never bought
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way way. We’re available Monday through Friday from 7am until 11pm (CST) by calling 877-698-4946. We’re also available through chat or email by visiting support.vizio.com.
Worthless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No wonder they discontinued their model. The app and the remote are worthless. I can't even use the TVn. I want my money back!
No, I would not recommend this to a friendChromcast is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this tv to hook to the Internet to use it. It was not user friendly at all.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We're sorry to hear you are having troubles with the internet connection. This is definitely not a typical VIZIO experience. We encourage you to contact our experts at 844.254.8088 and we would be happy to help you get connected. Thanks -Jesse
nothing but problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had call the help center twice and they couldn't set up the new Tv, they recommended me to return it, so I did so.
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Smart tvCons mentioned:App, Remote control
Great picture, app is terrible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have known as soon as I saw the remote that I would be disappointed. This TV requires you to pipe in all streamed content over your phone or tablet. What if I need to leave and someone else is watching streaming content? Either my phones stays, or they can only watch until the current show ends. As for the app, it's not good. 1) Apps - They must have agreements with some folks, because it only showed 10 or so streaming channels. Netflix, Hulu, etc. I have dozens on my phone. It the app sits on my phone, why is it not showing all the streaming apps I have on my phone? If you can add more, why does it not prompt me to do so? 2) Performance - I set up the TV and everything was going great. Then it stopped in the middle of a show. It refused to reconnect to the TV. I rebooted my phone and the TV. Nothing. I uninstalled and reinstalled the app, but it would not "find" the TV, even though the TV showed it was connected to Wifi just fine. I was able to use the Chromecast feature just fine, but the app never did recognize the app again. Don't get me wrong the picture is great on this TV, but it's going back. As-is this TV isn't smart. I can hook my Chromecast into any TV. Never again Vizio...
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. So you know the SmartCast app is only needed to set up the TV or to adjust advanced settings such as brightness and backlight. You can cast any of the thousands of cast capable applications by opening the app on your phone and tapping on the cast icon. If you would like assistance feed free to contact our customer support team. They can be reached at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Should have taken it back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely watch this TV because the calibration is off between the picture and the sound.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. So you are aware this TV does have an audio setting called "Lip Sync. This setting will adjust the audio to match up with the video. This may take some trial and error but should resolve your issue. If you need any assistance feel free to contact our support team. They can be reached at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Really bad condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This supose open box coming in bad condition the scren brock and schraches
No, I would not recommend this to a friend