Customer Ratings & Reviews

This is an awesome TV! I watching a lot of film and television, which lends to me being a stickler about the quality of what I'm watching. I have NO complaints about this TV; it's worth the investment.

I like this tv for picture quality and the 4K benefits. I also like the built in chrome cast. The problem that ruins this tv for me is that it does not allow you to change the aspect ratio while you are watching something. Say hello to forever having to see the black lines top and bottom or left to right. You can't change it to zoom while you are watching something that isn't exactly 16:9.

I love this tv for my gaming room. It has just enough HDMI ports for a gamer with multiple systems. It has great picture quality. The only downside is the dumb app on the phone is a bit weird.

Great TV love the color the screen is nice and wide like we like it would recommend this to all my friends.

This tv is great. Awesome picture and is a 4K tv which is the best! Would definitely recommend this tv.

I love the TV. Great sound great picture. My only gripe is it only come with a very basic remote thus all the feature are displayed and functioned via smart phone or tablet but overall great buy

I bought this Vizio model and, when I took it out of the box, the screen was heavily damaged (I should have taken this as a bad omen then). I returned it the next day to Best Buy and received a new working model. Just a couple of weeks later, the screen developed a pixelation and two straight lines appeared from the pixel: one vertical and one horizontal (See the attached pictures). The pixelation was supposedly covered in the Vizio warranty, so I contacted Vizo's customer service and I provided pictures of the pixelation. I was told it was a manufacturing defect and they would deliver a replacement TV, even assigning a tracking number for me to monitor the delivery of the new TV. Nearly two weeks passed without an update, so I called customer service again, only to be told that a resolution manager determined that the pixelation was caused by external damage to the TV. This external damage, of course, was not a manufacturing defect and, therefore, not covered by the warranty. One of their resolution managers told me that he could not divulge how they arrived at the conclusion that external damage caused the pixelation (but they could tell me they were certain of it and, oh, would I like to buy a similar model at a reasonable discount?). As politely as I could through my anger, I told him that was unacceptable, especially after Vizio reneged on the replacement TV without having the decency and courtesy to contact me personally to inform me (How cowardly is that?). I then asked him if he were in my position, if he would feel as though he received satisfactory (not even good, just passable) customer service. Through gritted teeth and a brief moment when he abandoned soulless corporate-speak, he admitted that he would not feel Vizio would have given him satisfactory customer service. I then told him I was filing a dispute with the bank (I did so immediately) and that this would be the last time I would buy anything from Vizio. Since then, I've been telling everyone who would listen about Vizio's cowardly and dishonest customer service and shoddy products. The manager at the Best Buy where I purchased this TV was also less than helpful and not especially sympathetic, saying that buying the protection package would have helped (I was told the day I bought the TV that pixelation was not covered under the plan, so I declined and now fail to see how buying it would have helped). This manager condescended to me, making me feel as though denying the extra expense somehow landed me in my situation. I can only speak from my experience, but Vizio will apparently go to great lengths to cheat paying customers out of replacing their own poorly manufactured TVs and disregarding their own warranty policies. I suggest buying a TV from another manufacturer, one that treats its customers with respect and honors its word, not one that cowardly rescinds its promises and fails to uphold its end of the consumer-supplier relationship.

After multiple restarts and errors, the TV finally let me me stream to it. Wish it had a separate audio out only. Otherwise it looks great so far.

Great tv but there are some issue with volume once in a while it kind of does it’s own thing. This was an open item therefore I guess it’s expected that something would be wrong

Great picture but I cannot stand the remote or having to use my phone to adjust things on it. If they had a regular remote I'd give it 5 stars.

pros: good picture with 4k streaming devices, built in chrome cast, works well with xbox one cons: horrible picture for none 4k, no tv tuner

The Vizio television I bought has a great picture and ease of use. I am totally satisfied.

Awesome tv if you're looking to get a decently sized 4k without spending an arm and a leg.

TV has a good picture, but no built in tuner for over the air channels. The Tuner less feature was not stated in the item description.

I would say the picture quality on this tv is very good, not stunning or anything, just very good. I do like the casting option.

I bought this on Black Friday and was suprised how smoothly the buying process was. I debated about getting a bigger screen but the clarity of this model made that unneccesary.

This product is just what I was looking for. It is a great performing display without the overhead of the TV tuner. I use it with Vizio smart cast from my computer. I have not explored the possibilities but I think you can use things like phones and tablets sort of as a remote control to play your favorite content. It is not a SMART TV, it is a home theater display. This was exactly what I was looking for.

Nice picture, easy to set up great buy. Would recommend to anyone wanting a good smart TV

Bought this because of the price. It was a great deal. It was a little Misleading we thought it was a smart tv but we where wrong, but we still like it! Great pic and sound.

Great price point for my boys' gaming experience. Nice picture and refresh is just fine.