Customer Ratings & Reviews
- Model:
- E55-D0
- SKU:
- 4859001
to a friend
Customers are saying
Customers are satisfied with the picture quality, price, Chromecast, and easy setup of the 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, great size, and smart TV features. However, some customers have concerns about the remote control being basic, the short lifespan of the TV, the complexity of the smart features, the requirement to use a smartphone, and lip sync issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
TV DIED within 18 months
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overnight, the TV just died. Screen went out, complete brick. Will not buy this brand ever again.
No, I would not recommend this to a friend Was good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Until.it lasted me a little over 2 years.. it started flickering and I bought a samsung and the quality is definitely noticed.
No, I would not recommend this to a friendWorst tv I've ever purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this product is fine but I returned it shortly after opening the box due to Vizios vcast technology they have implemented it's clunky and not user friendly at all and coupling that with the fact that you can't actually use apps on the tv with out casting it from your phone was a big draw back for me hence why it is no longer on my wall
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E55-D0. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. – Collin
Worst TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV and returned it not even 14 hours later. This TV is not a smart TV you have to hook it up to your phone to make it a smart TV and you have to use your phone as the remote. The remote that comes with the TV you can't even access the options for the TV. I would never recommend this TV to anybody. The one thing I can promise is that this is not the TV you are looking for.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your feedback. VIZIO SmartCast™ products are controlled using an application instead of a traditional remote. This means that any VIZIO SmartCast™ device can be controlled using most smartphones and tablets. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. -Randal
Great when it works....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great except the sound goes out from time to time. Picture freezes from time to time also
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
the tv has an excellent picture when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I bought this tv and I am sorry. I hooked it up to directv and it says no signal. I hooked it up to an antenna and it works sometimes I have 2 other tv's hooked up to the same antenna and get signals all the time. Now I know why it was on sale it doesn't work. Maybe it has worked out great for other people but for me it has been horrible.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture freeze at all the time, the speaker are very weak also. No happy with this product.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Sound sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy a sound bar because the sound sucks. I wish I would have known before I bought it.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate your feedback. There are numerous settings that can be adjusted through the Audio menu. Feel free to contact us at 844.254.8088 and we would be happy to help you. Thanks -Randal
Didn't like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have all samsung tv in house, I wanted to try something different and won't do that again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We're sorry to hear that and hope you will consider VIZIO again in the future. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. Thanks -Randal
Did not like. Took tvback to store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good buy took back to the store. Picture not very good.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
Freezes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes up with green vertical lines. I can't get the channel to change, neither the volume will adjust, and it won't power down. I am forced to Unplug the power in order to reset the tv. This occurs every day.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the E55-D0, and we're very sorry to hear this! This is definitely not what we'd expect, and want to help you get up and running as quickly as possible. Please contact our support team at VIZIO at 844-254-8088 or chat.vizio.com so we can help you with this. -Collin
Not what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first i thought, oh how cool i can manage it with my phone but then it began giving me a lot of issues with pairing. It was so frustrating so I returned it and got something else!
No, I would not recommend this to a friendPoor quality from day 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio never would sync with HDMI cables. The smartcast app was always disconnecting and now after 3 years its not working.
No, I would not recommend this to a friendNot as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was said to be a Smart TV. It's not and I am not a happy customer. Haven't been in town to contact the store manager. Will keep you posted on how it goes.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .The VIZIO SmartCast Display's utilize Built-in Chromecast technology that enables our customers to cast thousands of different applications directly to the display from a smart phone or tablet. The VIZIO SmartCast application allows customers to use any compatible Android or iOS smart phone or tablet as a remote control and allows you to easily find and search content you would like to watch.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in March of 2017 already broke! Of course, out of warrantly A TV should last a least 5 years. Garbage DO NOT BUY VIZIO
No, I would not recommend this to a friendDONE BUY THIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is not worth your time. It doesn't do anything but work as a monitor. Just drop another $200 for a larger better brand
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your purchase and feedback on the all-new VIZIO SmartCast™ E55-D0. We’re happy to share that we recently made changes to the product setup experience in order to make it easier and more intuitive. Because VIZIO SmartCast™ puts control of the display into your mobile device, we’re now able to make updates much faster and more frequently, right to your VIZIO SmartCast™ app. The display offers several inputs for connecting several devices. We realize this is brand new technology and it takes some time to get used to it. That’s why we’re committed to continuous improvement which is going to make VIZIO SmartCast™ the best streaming experience and easiest way to control your display from anywhere in your home. If you have any questions or concerns, we encourage you to reach out to our Support team at 844.254.8088. –Randal
Waste of m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems with this tv. I will not buy another Vizio again.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv quality was poor, not clear, dark screens even after adjusting it..
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. A few things that might help you get the kind of picture quality you saw in the store. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark.
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was below what I had in mind. The product was just not it.
No, I would not recommend this to a friendLow quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected,will need to return, upgrade needed
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We are constantly evaluating our products to improve our customer experience. We review customer feedback and reviews and make changes based off of customer responses and reviews. VIZIO offers a full line of HDTV's and Display's with varying features and settings to provide our customers the product they want.