Customer Ratings & Reviews

This 55" TV fulfilled our needs, pricing was comparable and delivery was free.

The biggest problem with this tv is the smart cast. Every couple of days i have to hard reset the tv to get the app to work. Now have to do it pretty much everyday to get Netflix to stop blinking. About once a month it loses connection and I have to completely set up the app again. This is the worst tv I've seen. Do yourself a favor and save yourself a lot of frustration and buy a samsung!

This TV is garbage. I just bought it today and I'm returning it first thing tomorrow morning. There is not a full remote for this TV. If you want to change anything you have to download an app and use your phone. The app doesn't work. Who thought this would be a good idea? Not user friendly at all and incredibly inconvenient. Returning this thing tomorrow and buying a different brand.

Bought TV broke in first couple weeks waited over month for tech to come out and fix finally they did, remote buttons came loose at 1 year warranty remote stop working Vizio not willing to fix. What s garbage TV wish I bought Sony or other brand live and learn.

Advertises as smart tv, also sold by in store associate as "smart". However requires the use of "smartcast" app to be able to use any "smart" features, which must be downloaded to smartphone or tablet. Those without a tablet or smartphone are SOL in regards to using anything other than the most basic features of the TV.

The Vizio product worked fine for about for 20-22 months. We called and reported that the TV stopped working.... We tried the power cycle recommendation. Fail. Used different HDMI cables, failed. Spoke with Vizio Customer Service who said it is likely that "it will be more cost effective to replace the TV than to repair it." What that tells me is that this product has a lifespan of less than 2 years, Not confident that I will ever purchase or recommend a Vizio product now knowing this. All we received back from BestBuy and Vizio was "we understand your frustration." I don't look at a TV's as a disposable items after 20 months but for some reason Vizio & BestBuy does.

volume to low picture ok need smart phone to raise volume i dont have smart phone i will go to bestbuy change tv i pay $500.00 plus tax

I am having 2 issues with this TV. 1st one is that I cannot get the lips synced to the voice. I had Cox come out to the house, I reinstalled everything with the TV, changed HDMI ports and electrical outlets. Nothing helps. Very hard to watch like this. 2nd is that certain sporting events seem to be jumpy and choppy. Not sure if it's the TV or the signal from the broadcast. I don't know what else to do except to return it. I wish there was a way to check remotely from Vizio. Maybe it needs an update?

So me and my husband got the tv thinking great size for the price. We took it back 30 minutes after configuration. You literally need a smart phone to work the tv which is unfair. I regularly have guest come over and shouldn't have to give my phone up for them to watch TV. There was an LG on sale for 499. We payed the 50 dollars more for a piece of mind. I wouldn't recommend this TV at all and Vizio don't comment trying to change my mind. It won't work.

After 3 weeks of use our display went into psychedelic mode. Everything is now red,blue and yellow. Turn it off and on and it does not go away. reboot WiFi and it does not go away. Sound is barely audible at setting 56. When we did have a picture, it was not crisp. Going back to our old Vizio and returning the new one. May go with Sony based upon reviews.

After 1 1/2 years, the back light went on this TV. Vizio will not stand behind thier product. It is a common issue if you check out enough reviews and web sites. I have had many TV's last close to 10 years but never had one last so little time. IMO, not a good TV and even worse service from Vizio.

After one year the TV is turning itself off. Vizio's fix doesn't work so now I have a $600 paperweight.