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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the Home Phone Service for its ease of use and good call quality. They also appreciate its reliability and simple setup. The affordable price and compact size are additional benefits mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 198 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vonage router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a previous Vonage router. It was easy to setup and have had no problems with it. There is a second phone jack, but I don't use it as I have only one Vonage line

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Vonage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old box that was burned out during recent lightening strike to my neighbors house. Fried few things in mine as well. Bought this box, easy set-up and working great since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    device required to access Vonage internet phone service. device works as promised. easy setup. compact, efficient design. no problems to date. reimbursed by Vonage for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Reliability

    Rated 5 out of 5 stars

    Trouble Free after 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vonage adapter simply just works. I've not had a single issue with it since it was first installed almost 2 years ago. It is a lot more reliable than the old Motorola unit I was using before and the Linksys one prior to that. I have better call quality and clarity than with either my prior units. This is my third Vonage adapter in 10 years and it is my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage is awesome, it's priced right and you can call almost every country for free or a very small rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Device for Install and Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to find a service which could be installed overseas. After reading success stories from various folks i decided to take the plunge and i was happy to do so. The device is easy to install and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vonage phone router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with Vonage support program the device into the network. This device replaced my 10 year old original unit purchased at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better than the old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this new Vonage box because my last one wasn't compatible with the new Internet I set up. This box is also easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. PLUG AND PLAY. SIMPLE TO USE. MUCH BETTER THAN WAITING FOR VONAGE TO MAIL ME ONE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to have local and long distance service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to change our phone service over to Vonage. Easy to set up and great service so far at a much lower cost than others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Vonage Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to see numerous Vonage devices online, some quite expensive! This is extremely affordable, 2 line, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great for making international calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage international plan is a plus, most calls are included in monthly fee. Call quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these that was about 8 years old when it died during a thunder storm. I replaced that one with this one, and Vonage reimbursed me. Calls are fine. The price is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Vonage box with this new one. It would great out of the box with a very simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Every phone needs one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage - it works. Every 10 years or so, the module needs replacing. But other than that, it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It fixed an ongoing problem immediately!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 STARS for this router. I no longer have problems with incoming calls. For nearly six months everyone I worked with could not figure out what was wrong with my internet phone. Finally someone suggested we take a look at the router AND that was the problem. This was easy to install and my phone worked immediately. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old vonage box went out so I got this new one, simple plug and play. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced item and excellent quality. Ordered online and pick up at store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prior vonage adapter lasted about 9 years so I decided it was time for an upgrade. Installation and attaching the my existing account was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good phone adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone adapter works great for the Vonage VOIP system. All I needed was to contact Vonage with the MAC address and adapter was activated

    I would recommend this to a friend
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