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26 Cypress St
Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

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97%would recommend to a friend

Customers are saying

Customers frequently mention the Home Phone Service for its ease of use and good call quality. They also appreciate its reliability and simple setup. The affordable price and compact size are additional benefits mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 198 reviews
  • Rated 4 out of 5 stars

    Works as expected, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older version that stopped working. The new device works as expected, but the older version had an LCD screen that made it easier to see and troubleshoot connections, shows calls and history. I miss that feature which is why it has 4 stars. Otherwise, the device is excellent. Vonage customer service is also extremely good!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device to make international calls at a cheaper rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems once I had it registered with Vonage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anyone with a ISP should have this vs a land line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I'd gotten this years ago. I didn't know anyone using the VOIP technology (I'm over 60), but I thought I'd give it a try. Do we really need all those telephone poles?!? Had gone to cell phones (2). I've grown to hate Verizon (had a land line with them in Florida). You'd think a telephone company would do a better job with telephone customer service. You'd think. Haven't even needed to call Vonnage. That says something, in itself. If you still like the idea of having a phone with a big handset (instead of, and/or inaddition to a cell phone): "Try it, you'll like it".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, cheap calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually replacing an old vonage unit that finally gave out after about 12 years of service. Great phone service with cheap calls and i can forward all calls to my mobile. Best VOiP on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected me again with Vonage phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Vonage router had gone bad. and Best Buy was close so I could buy a replacement. At Best Buy an Assoc. directed me to the area where they were located, making my trip quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage rocks. Had the service for 10 years now. I've carried this box with me on trips and had my home phone in my hotel room. Now you can use the service from your cell phone over wifi too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy this item because I wasn't sure it would be the right thing. The Best Buy person found it for me right away and I brought it home and it worked perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to call international

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a vonage device that went bad. so i bought latest model of this one from best buy and vonage adjust the price in my next bill

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good product for daily home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to switch to this one since our 6 year old Vonage device died. The old device would cut out, but this one has been very reliable and we have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , very reliable,compact and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable vonage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage is one of the most reliable phone that I use to make long distance and international calls and never had any problems with the service

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Replacement Vonage Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my old VoIP box was having a bunch of static. I called Vonage and after being a customer for so long they told me I could either go purchase one or they would ship a replacement to me. This was one of the models that they would reimburse me for so I purchased it and Vonage gave me a credit. Works well just as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and easy to set and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery of Vonage's promises in their ads. So far they have all beenntrue and we keep up more with news from ouy of town relatives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Value for Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to setup and install. Works great right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Vonage for years. Have had great service and coverage and have not had any problems for so much less money a month.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Vonage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great clarity. Solid product. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for use while working internationally. It allows the use of my domestic mobile phone number while out of the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original linksys vonage box for around 10yrs an it finally gave up. Upgraded to this model. Vonage is very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box. Just a quick call to Vonage with my new MAC number and I was up and running in no time.

    I would recommend this to a friend
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