Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Home Phone Service for its ease of use and good call quality. They also appreciate its reliability and simple setup. The affordable price and compact size are additional benefits mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 198 reviews
  • Rated 4 out of 5 stars

    What's to say

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a replacement for the unit I already had. I went to Best Buy because it's where Vonage said to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the product as stated.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank for the working product. thank for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and was purchased to replace my older device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using vonage for years and i like the vonage box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to purchase vonage device at bby.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what I wanted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero cost after rebate. What more can you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra phone lines

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you have one account with multiple accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one works better than the one Vonage sent me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a required device for Vonage phone service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original. I would recommenddddd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my older model Vonage adapter and so far this one has been working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great VoIP service for our home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is basically plug and play. Love Vonage features like simul-ring and email of our voicemails.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Vonage set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was fast and easy to set up. I was replacing an older existing vonage box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new router and had to buy Vonage product so my home phone would work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for VoIP router that went bad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone adapter one can buy. No problems to mention yet. Small, compact and easily configurable. Wishing consumer products had Network monitoring capabilities (SNMP). Definitely worth its price in GOLD!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been using this for years already. only had to replace mine because of a power outage that burnt out mine. never gave me a problem and the new one has yet to give me one either .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and works great with Vonage VOIP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced and unit that was 5+ years old. This unit is much easier to use and has many more features than the older one.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Vonage for about 10 months now and am very pleased. I have had no technical issues. The sound quality is great, and they offer a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Vonage Unit still working 5 years later

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit 5 years ago and it is still working. We love Vonage and have used their phone service for years. This unit has served us well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good VoIP Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I myself do not use VoIP, this was for my father, which I had to setup for him. It is fairly easy to setup, just be sure to have patience during the process as it can take a little while for it to become completely online during the setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New equipment no better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a vonage customer for 10 years and had the original modem when I first joined. thought getting the new modem would improve things. No difference. I use it as a low cost back up to my cell phone. So thats why i keep vonage. But sound quality is still not great. Choppy and cuts out at times.

    I would recommend this to a friend
Sponsored