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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

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93%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the HT802 Telephone Adapter's ease of use, call quality, and affordable price. The product's performance and compact size also receive positive feedback. Furthermore, customers appreciate the simple design and straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 137 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older version that was shocked during a lightning storm. It worked well from the start. It was very easy to switch to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as my initial adapter bought from Canada stopped working. Vonage Canada helped me set it up on phone. Its working great as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Vonage for 10 years that broke. This is the new version: more stylish and very easy to install even if you already have an account like we did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old vonage adapter. Just went on my vonage account and punched in the serial number for this adapter and it worked no problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vonage Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on no notice in the late evening, because my old one quit in the middle of a phone call. So far, it's working well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    100% uptime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to reboot anytime during the last few months - 100% reliability so far. Great improvement from earlier versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third type of Vonage adapter. I prefer the previous version, but this is handy for seeing which phones are online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine and the apps manage and monitor everything needed. Great way to not have to pay the higher fees with comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have looked into this before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got rid of our phone service and decided to just us our cell phones only. We found that our cell phone signals kept drifting. I looked into Vontage and a few other companies. Went to Best Buy, talked to one of there reps and bought the Vontage modular. In 10 less than minutes I had phone service and a brand new phone number. I really like it and have recommended it to many friends.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older version. This version has a smaller footprint an works equally as wellm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook-up and United States english speaking service with easy payments. Why didn't I get this sooner?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange my old adapter. unfortunately i needed the help of the Vonage help desk to transfer line 2.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Simple to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. Add it to your Vonage account online. Register it. Hook it up. Great call quality.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Really great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal - got it set up within 5 'min, works great, very good voice quality - love the mobile feature

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replaced older unit flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 10 year older VTA unit that died. Purchased this in 15 minutes later, back up a running. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced a old unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was a cinch to install as it replaced a prior model. Opan and up in less than 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems works great and a lot cheaper than adding a phone plan to our internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good in small spaces. Quick access after first initial setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to install. Recommended for those needing an extra phone line access

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Replacement unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a replacement unt for home. Best Buy had them in stock and at a reasonable price.

    I would recommend this to a friend
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