Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the HT802 Telephone Adapter's ease of use, call quality, and affordable price. The product's performance and compact size also receive positive feedback. Furthermore, customers appreciate the simple design and straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-137 of 137 reviews
  • Rated 5 out of 5 stars

    grate item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the item. work very nicely. fixed all of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent connection and doesn't drop calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VOIP phone replaced expensive Verizon phone service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to setup and get started. Some time the quality of sound is not the greatest. Also there is not an option to have an unlisted number. Withing days of setting up was already getting calls from solicitors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter is fine, but the customer service from vonage is terrible. They still have not transferred my phone number after 3 weeks. Would not purchase again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked fine for six months and not so much now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older linksys unit with the vonage one here as the power supply on the linksys quit. This vonage unit worked flawlessly for about six months and now needs to daily be restarted to get any dial tone. At times it will run without reboot for three or four days. Sometimes it will need several reboots a day. I am not sure if this is a problem with just my unit or a design flaw.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a standard voip home adapter. Only usable for residential.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just get a regular phone line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easier to get a regular phone line it works better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bust from day one. Didn't work at all. Had to spend time with Vonage support still no luck. Eventually on their recommendation returned and got from them directly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn't work, Vonage support couldn't get it to work either. Not worth bringing back. Just cancelled the service instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vonage - HT802 Telephone Adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was sold as new, but cannot be activated

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    excellent for phone service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to hookup and start your phone, very reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great and easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues.not at all costly . Very easy to setup..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product at an affordable price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because my device from Vonage was malfunctioning. I had no phone or Internet service because of this so, rather than waiting for them to send me a new one, I picked one up here and it was really cheap! It works just fine and have no issues and Vonage reimbursed me for getting one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic VoIP device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Vonage router to date. Power is now USB Micro so you can use existing USB to power the device and not use up a wall outlet. Set up is beyond simple and just works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! Was recommended this model by the Vonage Customer Service group.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great service and price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly the way I want it to and for the right price !

    I would recommend this to a friend