Customer Ratings & Reviews
- Model:
- RM5766-2HD
- SKU:
- 6501064
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good camera quality, amazing night light, and suitable display size of the 2 Camera 1080p Smart WiFi baby monitor. Many also appreciate its ease of use, pan and tilt functionality, and long battery life. However, some customers have expressed concerns about the monitor frequently losing connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Helpful product for new parents
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Very useful for us as new parents of twins.
I would recommend this to a friend Camera monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a baby shower gift. The parents loved it!
I would recommend this to a friend- Cons mentioned:Connection
Does not stay connected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection ALL the time and company is extremely difficult to work with. Had to go through hours of phone calls and emails with tedious details to get an exchange. the second product worked for a few months then also started losing connection all the time. Keeps you up all night with it's "lost connection" beeping
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can adjust the camera basically all ways. Connecting it to the wifi was super easy.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Display screen unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home base (5in monitor) stopped working less than a month into using it. After exhausting all efforts to reset and fix the issue we broke down and ordered another set just to find out you can’t program a new monitor to a different set of cameras they only work with the cameras that came with.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team